After ten minutes on the phone with Allstate (the insurance company for the guy who hit me), I learned that the other guy actually filed a claim, but that Hertz had never bothered to ask for any money. Instead, they've just been pounding on me, even though I gave them all of Allstate's information!

I sent back a snippy email to the Hertz guy explaining how I did his job for him and what he has to do next. Grumble.