Thanks for the input guys, I appreciate all I can get. I'm not accustomed to supporting this kind of environment, so I'll be learning a lot of this as I go.

I'll think about the Blizzard issue, Tom, but for the moment it's not a top priority, sadly. Given how bad it's been in the old building, I'm going to do everything I can to make sure the basic needs are met.

I still can't believe they've been spending the last two years sharing 3Mbps with 120-150 college students. I can't begin to imagine how that works...