Originally Posted By: JeffS
No product or service is going to last forever, and if you try to hang on to it you will lose it.

Too true, and that's why what Bruno said is correct. They have to change their business. In this case, their product is their business model. Their product isn't a newspaper on your porch, it's the whole model. They're fortunate that their product has lasted this long, and now they need to change their product, but that's understandably difficult for a large organization to do. They still need to do it, though.
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Matt