While the hardware clearly rocks, I have to agree with tony on this one. The entire reason I was willing to spend so much money on this product was for one reason, and that was the ability to access a song by typing in the name. When I listen to music I have very sporadic tastes that a fixed playlist can never satisfy. When I want to hear a song, I want to hear it immediately - at least 50% of the songs I listen to are inserted into my playist a few seconds before the previous song ends (incidently, I couldn't believe that the INSERT option wasn't in v1 of the software, I never use REPLACE or APPEND).