Tony (aka Project tfabris) is an amazing new AI set to replace normal human support personnel. It was developed by empeg to help with their support needs, but it was found to be out of place in our current time. So, they hid him in the basement with an internet connection.

Recent additions to the AI beyond it's ability to post here is the FAQ creator. The first version churned out quoted messages full of useful information, but V2 has been cranking out fully detailed pages of info, complete with illustrations.

Some people report they have seen Tony as a real person. But it's actually someone from Southern California hired by empeg to throw the public off the AI trail.