Don't get me started on UPS...

• They don't allow you to pick up an item the same day as a failed delivery attempt.
  
• They refuse to leave any package in an appartment building/condo without a sig.
  
• They never have more than one person working the desk at the sort facility.

FedEx:

• I was able to sign a waiver with them to leave anything at my place without a sig.
  
• Service at the sort facility is friendly and timely.

Thank God Empeg and Sonic Blue both send stuff FedEx. Otherwise I would have made many trips to UPS the last couple weeks.