Not being harsh, I thought lopan was being harsh as well til I dealt with the guy. I say "whats up with charging for a receipt" and he threatens to delete my order? Then says he doesn't need my business? He might not need my order but if he treats every one of his customers that way he wouldn't be sellin jack. I give the guy my business and offer a little constructive criticism and he acts like a jerk? Sorry man but thats not cool and it's no way to treat a customer.