AIB,

I think I know what you mean. I have spent hours in the past looking through tech support docs and troubleshooting databases, then spent time on the phone waiting for tech support, only to discover that the answer was in something I had already looked at. I didn't really see it, though, because what I was experiencing as a problem was maybe the same problem, but from a different perspective or a different set of symptoms.....OR like you say the answer was so shrouded in esoteric jargon that you'd have to be an expert already to decode it.

I shouldn't get *too* sanctimonious in this area. I think I have gotten the VDS (virtual dope slap) here once or twice for asking stuff that was plain as day in the FAQs. What I've found helps as an approach on BBSes and lists is to make it clear that I read the FAQ but (Sorry!) that I couldn't find the answer. I think it helps to make the subject as specific as possible so that folks can zoom in on the topic (or ignore it if it ain't their thing).

To newer folks on the BBS I say welcome, and thanks for your patience (and for reading the FAQs!!) Somebody has said it before and I think they were right. This is very likely one of the most unique BBSes on the planet and probably the best. (I have not illusions that this is due in any part to my windbag tendencies but is thanks to a lot of other folks such as the devoted FAQmeister Mr. Fabris -- and a *bunch* of other odd characters!)