In any troubleshooting situation, the first thing to do is collect all the info and then eliminate the simplest/most obvious solutions. Your initial post and subsiquent replies did not have all of the information up front. The last thing I would want to do is assume that you have done this or that. I'm sorry if I made you feel as though I was "babying" you but anyone who starts offering suggestions without first finding out what all the facts are isn't doing you any favors.