Doesn't sound good:( Can you hook it up to the serial prompt and capture the text that it's spitting out?

...Look here for steps on how to connect to the serial prompt if you don't already know how:

http://www.riocar.org/modules.php?op=modload&name=FAQ&file=index&myfaq=yes&id_cat=7&categories=Upgrade%2C+customization%2C+and+third-party+software+questions#82

-mark