First off, I love me Empeg. When it works. I can't describe the sinking feeling in my stomach as I saw “No Hard Disk Found” today. Just two weeks after I received my player I had to send it off to be repaired. I was told that the hard drive bit the big one. I would assume that when support put the new hard drive in that they would be certain to have a good cable installed. I just finished putting the majority of my data back into her. I’m not trying to complain. My Empeg brings me much joy. I just feel so disheartened when I have to go back to listening to the CD player. Or god forbid, the radio stations in my city. I guess I better wrap this up so I can send an email to support. sigh