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#102905 - 03/07/2002 21:01 My Display DIED today?? Not even 4 months old!
DemonSeed
journeyman

Registered: 21/03/2002
Posts: 81
For some reason on my rio car i have no display at all??? I checked all connections and all seems well. It works but nothing on the screen. I did notice that when I turn it on the small blue light in the right turns on then quickly fads out.. I have contacted TIM i pray he can help.

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#102906 - 03/07/2002 21:34 Re: My Display DIED today?? Not even 4 months old! [Re: DemonSeed]
msaeger
carpal tunnel

Registered: 23/09/2000
Posts: 3608
Loc: Minnetonka, MN
1 year warranty worst thing that could happen is you have to send it in.
_________________________

Matt

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#102907 - 03/07/2002 21:39 Re: My Display DIED today?? Not even 4 months old! [Re: DemonSeed]
DemonSeed
journeyman

Registered: 21/03/2002
Posts: 81
Dam I really hope they cover it and its fixed to normal quickly. I just love it so much!

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#102908 - 03/07/2002 21:47 Re: My Display DIED today?? Not even 4 months old! [Re: DemonSeed]
Terminator
old hand

Registered: 12/01/2000
Posts: 1079
Loc: Dallas, TX
Why would you contact Tim E? He doesn't even work for SB anymore - I thought he worked for intel. Please contact support as listed in the back of the manual. [email protected] works too i think.

Sean

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#102909 - 03/07/2002 22:06 Re: My Display DIED today?? Not even 4 months old! [Re: msaeger]
DemonSeed
journeyman

Registered: 21/03/2002
Posts: 81
Hi
I emailed the support email addy, and the guy I dealt with before was Tim Matitson.

JIM

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#102910 - 04/07/2002 02:36 Re: My Display DIED today?? Not even 4 months old! [Re: DemonSeed]
rob
carpal tunnel

Registered: 21/05/1999
Posts: 5335
Loc: Cambridge UK
There's no one of that name in SONICblue, according to the staff directory.

You need to talk to David Moss by emailing [email protected].

Rob

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#102911 - 04/07/2002 06:44 Re: My Display DIED today?? Not even 4 months old! [Re: DemonSeed]
David
addict

Registered: 05/05/2000
Posts: 623
Loc: Cambridge
Tim Mattson is the guy who collects returns on my behalf in the US office - so you probably got his name from the returns label I send out.

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#102912 - 04/07/2002 09:42 Re: My Display DIED today?? Not even 4 months old! [Re: rob]
tfabris
carpal tunnel

Registered: 20/12/1999
Posts: 31597
Loc: Seattle, WA
You need to talk to David Moss by emailing [email protected].

Don't you mean [email protected] ? Or do those two addresses both resolve?

By the way, the "dead display" FAQ entry is right here for those who are interested.
_________________________
Tony Fabris

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#102913 - 04/07/2002 09:50 Re: My Display DIED today?? Not even 4 months old! [Re: tfabris]
lockuplever
enthusiast

Registered: 30/01/2002
Posts: 264
Loc: Tucson, AZ
I have used both addresses, and David responded every time.
_________________________
Steve

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#102914 - 04/07/2002 13:38 Re: My Display DIED today?? Not even 4 months old! [Re: tfabris]
rob
carpal tunnel

Registered: 21/05/1999
Posts: 5335
Loc: Cambridge UK
The SONICblue email and web addresses now use sonicblue.com - but the old addresses continue to work in most cases.

Rob

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