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#283835 - 02/07/2006 16:05 Player lost settings??? Help with Mk2
coolsi
stranger

Registered: 31/12/2001
Posts: 59
My Mk2 will not boot up anymore and the only thing it does is repeat the Hi-Jack program I've installed a while back. I can access the hi-jack menu but it does nothing to the player. Just repeats. All was fine, it was working beautifully then one day...no boot. It powers up but does not respond to anything button pushes. However if I select help thru the software the player displays PLAYER LOST SETTINGS. I tried connecting it to my pc but nothing. Serial , usb, ethernet, no dice. does not respond. Can someone help?
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#283836 - 02/07/2006 17:19 Re: Player lost settings??? Help with Mk2 [Re: coolsi]
pgrzelak
carpal tunnel

Registered: 15/08/2000
Posts: 4859
Loc: New Jersey, USA
I suspect it might be a bad track. Try doing this.

If that doesn't work, please post a boot log for further diagnosis. Thanks.
_________________________
Paul Grzelak
200GB with 48MB RAM, Illuminated Buttons and Digital Outputs

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#283837 - 02/07/2006 17:43 Re: Player lost settings??? Help with Mk2 [Re: pgrzelak]
tfabris
carpal tunnel

Registered: 20/12/1999
Posts: 31597
Loc: Seattle, WA
PLAYER LOST SETTINGS means that the flash memory has gotten messed up. Sometimes a bad track will cause this, as Paul suggested, or it could be more serious hardware trouble.

If you continue to have problems, post a boot log like Paul said. Instructions on how to get a boot log are here
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Tony Fabris

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#283838 - 03/07/2006 07:57 Re: Player lost settings??? Help with Mk2 [Re: tfabris]
schofiel
carpal tunnel

Registered: 25/06/1999
Posts: 2993
Loc: Wareham, Dorset, UK
... make sure you use the correct serial cable (null modem).
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One of the few remaining Mk1 owners... #00015

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#283839 - 04/07/2006 21:35 Re: Player lost settings??? Help with Mk2 [Re: schofiel]
coolsi
stranger

Registered: 31/12/2001
Posts: 59
Ok thanks guys at least there is hope. I will try you're sugestion when I get a chance. I was trying to access it with the consumer software and not the developer so hopefully it works.
I'm not sure of the origin of the serial cable I have. Is there a easy way to tell which one I need? I will buy a new one.....I thought they all the same? Seems i cannot find any of my Empeg cables.....calling gf....where are my cables?....lol

I'll get that boot log asap....

Edit: Weill I just read the enclosed link. I believe I have the consumer upgrade (version 2.0 bet 13)- I know old one )and not the developer one. Since I have the consumer upgrade I cannot access the shell prompt can I? I might as well send it to Euronix for repair. Ok, so in the long run it might be better to install the developer version just in case you need to access the shell prompt and un-freeze the player so to speak.


Edited by coolsi (04/07/2006 21:48)
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#283840 - 05/07/2006 00:14 Re: Player lost settings??? Help with Mk2 [Re: coolsi]
mlord
carpal tunnel

Registered: 29/08/2000
Posts: 14491
Loc: Canada
Before you ship it anywhere, see if you can install the developer release first. v2.01 please.

Then hit Control^C on the serial port after the player starts up.

(or if it is all behaving, then just leave well enough alone).

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#283841 - 05/07/2006 22:42 Re: Player lost settings??? Help with Mk2 [Re: mlord]
coolsi
stranger

Registered: 31/12/2001
Posts: 59
Quote:
Before you ship it anywhere, see if you can install the developer release first. v2.01 please.

Then hit Control^C on the serial port after the player starts up.

(or if it is all behaving, then just leave well enough alone).


Ok, somewhat good news. I was able to install the dev. 2.01 release with no problems. However this is what I get when I activate the hyperterminal. I also ran the diagnosis or control+t. this just repeats itself until I disconnect.

Starting player96 count=16, li
attempt to access beyond end of device
03:04: rw=0, want=268439556, limit=2921940088 sector=536879104 size=4096
dev 03:04 blksize=4096 blocknr=67109888 sector=536879104 size=4096 count=1ingssector=536879104 size=4096
Restored terminal settingsusic partition read-onlyin
Remounting first music partition read-only
Re
Remounting se
Remounting second music partition read-only
Remounting fi
No secondary hard disk
Abnormal player terminationard disktition read-only
Player received signal 6
Q
Qe
Abnor
Starting playernationion
attempt to access beyond end of deviceard disk
Player
03:04: rw=0, want=268439556, limit=29219400
Abnorm
No secondary hard diskecond music partition
Abnormal player termination
Player received signal 6 6
Starting playererrd disk
attempt to access beyond end of devicend end of deviceion
03:04: rw=0, want=268439556, limit=29219400w=0, want=268439556, limit=29219400arting p
dev 03:04 blksize=4096 blocknr=67109888 sector=536879104 size=4096 count=1c
dev 03:04 blksize=4096 blocknr=67109888 sector=536879104 s
Restored terminal settings9556, limit=29219400
Remounting first music partition read-only
attempt to access beyond end of device
No secondary hard dis
03:04: rw=0, want=268439556, limit=29219400
03:04: rw=0, want=26843955
dev 03:04 blksize=4096 blocknr=67109888 sector=536879104 size=4096 count=1
Startin
dev 03:04 blksize=4096 blocknr=67109888 sector=5368
Restored terminal settings
Remounting first music partition read-only
03:04: rw=0, want=268439556, limit=29219
Remounting second music partition read-only
Restored terminal settings

Here's the ram test results.

0100 ram test starting
0110 testing ic 1 (0-15mb, low word)
0120 testing ic 2 (0-15mb, high word)
01f0 ram test done
0200 ide detect
0210 command issued
0220 drive id IBM-DJSA-230
02f0 ide ok
0300 dsp/i2c test
03f0 dsp/i2c ok
0400 temperature detect
0410 temperature is 40
04f0 temperature ok
0500 usb detect
0510 usb rev 1012
05f0 usb ok
0600 ethernet detect
0610 ethernet rev 334b
06f0 ethernet ok
0700 cs4231 detect
0710 cs4231 rev a0
07f0 cs4231 ok
00f0 tests complete

Not sure what this all means but I have a feeling its not good. Now when I apply power no more hi-jack anim. Just sits at the last image while it hums away. Anything else I can try? Maybe a cable came loose inside? I really appreciate you guys' help.
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#283842 - 05/07/2006 22:48 Re: Player lost settings??? Help with Mk2 [Re: coolsi]
tfabris
carpal tunnel

Registered: 20/12/1999
Posts: 31597
Loc: Seattle, WA
It looks like you used the select-text-and-paste function in Hyperterminal to get that boot log. This screws up the text because of a bug in hyperterminal. So the text you have pasted is garbled in spots and hard to read. Instead, click here and follow its instructions on how to get a proper boot log without the garbled stuff.
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Tony Fabris

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#283843 - 05/07/2006 23:01 Re: Player lost settings??? Help with Mk2 [Re: tfabris]
coolsi
stranger

Registered: 31/12/2001
Posts: 59
Ok, lets try this. It made a txt file. I started when I first plugged it in so you could see everything.


Attachments
284317-empeg60.TXT (122 downloads)

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20GB MKII with tuner 99 Turbo Civic Si-SOLD! 98 Nissan S14 Silvia- New Project Vehicle! # 30102400

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#283844 - 05/07/2006 23:21 Re: Player lost settings??? Help with Mk2 [Re: coolsi]
mlord
carpal tunnel

Registered: 29/08/2000
Posts: 14491
Loc: Canada
Okay, now hit Control^C, and wait for the command prompt to appear (5-10 seconds).

Then type this command and hit enter: player -i

-ml

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#283845 - 05/07/2006 23:43 Re: Player lost settings??? Help with Mk2 [Re: mlord]
coolsi
stranger

Registered: 31/12/2001
Posts: 59
(directory)----> empeg:/empeg/bin# player-i.....comes back as aborted. Other trys suggest no such command.
edit: I also tried ./player -i from the FAQ's but again aborted.


Edited by coolsi (06/07/2006 00:16)
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#283846 - 06/07/2006 08:29 Re: Player lost settings??? Help with Mk2 [Re: coolsi]
mlord
carpal tunnel

Registered: 29/08/2000
Posts: 14491
Loc: Canada
Okay. With the info thus far, I'd guess at either bad RAM (unlikely), or corrupted files on the hard disk (very likely).

The things to do next, in order (stop if one of them works):

(1) Re-install the car2-developer-v2.01-final.upgrade software package. Yes, you may have already done this. Do it again.

If that doesn't cure the problem, then you may have a bad track that is confusing the player. This is unlikely, but easier to fix than the alternatives.

(2) Hit Control^C, and type these commands at the prompts:

rw
rm /empeg/var/database*
rm /empeg/var/playlists
rm /empeg/var/tags
player -i

..Big pause here while player rebuilds databases from scratch.
..Once it finishes, hit Control^C to get a command prompt again,
so that the disk can be remarked as read-only.

ro
exit

Even if the player -i step fails, be 100% sure to issue the final ro command before powering off or rebooting.

(3) Install the Hijack kernel, and then surf to Vital Signs on the Hijack menu to see which track the player is trying to play (look for the FID info).

Then delete the file of the same name from /drive0/fids/

(4) If nothing above worked, then a full reinit of the hard drive is the next option. This means all music on the drive is lost and will have to be re-uploaded, and playlists re-created. You really don't want to do this, but at this point there's little else to try. This means installing the dreaded builder image. But before doing destroying the music collection, try and find a different notebook hard disk to use for this step. Remove the original drive, and install the new one, and then run the builder on *that* drive. Once it finishes, reinstall v2.01 software, and then reinstall Hijack.

(5) If the last step worked, then you'll need to repeat it on your original drive, and then reinstall all music and playlists. Ugh.


Edited by mlord (06/07/2006 08:32)

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#283847 - 06/07/2006 13:01 Re: Player lost settings??? Help with Mk2 [Re: mlord]
coolsi
stranger

Registered: 31/12/2001
Posts: 59
First thanks alot for your time and effort in helping me this up and running again. I appreciate it.
Once I get home from work I wil try it to see what happens. Just to make sure I get it right......
Get to the bash prompt:
type in rw
next go to directory- rm/empeg/var/database*
next go to directory- rm/empeg/var/playlists
next go to directory- rm/empeg/var/tags
then type in player -i .into directory rm/empeg/var/tags?
Once it finishes back to bash prompt:
type in ro .be sure to enter command BEFORE rebooting or power off.
type in exit.
Install hi-jack (newest version ok?) record track in vital signs
Once track is found then go back to bash prompt?
type in: /drive0/fids/(name of track?)..delete...how do I delete from the bash prompt?

It this doesn't work then I guess a new hard drive is in order. I will give this a try and hopefully it works. Does the vital signs in hi-jack give a log of corrupt/bad tracks? If so that is a nice feature. Alllows you to see the offending track so you can delete it before it plays again and corrupts your player. Thanks again for you're help. Can't wait to get home!!
_________________________
20GB MKII with tuner 99 Turbo Civic Si-SOLD! 98 Nissan S14 Silvia- New Project Vehicle! # 30102400

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#283848 - 06/07/2006 13:39 Re: Player lost settings??? Help with Mk2 [Re: coolsi]
pgrzelak
carpal tunnel

Registered: 15/08/2000
Posts: 4859
Loc: New Jersey, USA
Actually, those "rm"s are commands. It is removing the database files, in case they are corrupt. You might be best (if you are not familiar with working in shell) cutting and pasting the text from Mark's posting.
_________________________
Paul Grzelak
200GB with 48MB RAM, Illuminated Buttons and Digital Outputs

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#283849 - 06/07/2006 13:52 Re: Player lost settings??? Help with Mk2 [Re: coolsi]
mlord
carpal tunnel

Registered: 29/08/2000
Posts: 14491
Loc: Canada
Those "rm" lines should have a SPACE after "rm". The BBS fonts make it hard to see, though.

There is ZERO evidence thus far of a bad hard drive, so you don't need a replacement. We just need to fix up whatever the software is choking on.

Cheers

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#283850 - 06/07/2006 14:41 Re: Player lost settings??? Help with Mk2 [Re: mlord]
coolsi
stranger

Registered: 31/12/2001
Posts: 59
Ok,. so somehing like this

empeg:/empeg/bin# rm /empeg/var/database* ----> rm= will remove files from said directory.
empeg:/empeg/bin# rm /empeg/var/playlists -----> rm= again removes files
empeg:/empeg/bin# rm /empeg/var/tags ------> rm= removes files
at the empeg:/empeg/bin# prompt then enter--> player -i
then enter ro at the same prompt
then exit at the same prompt.
If the unit repsonds and comes back do I still have to go into hi-jack and locate the file then delete or am I ok? I plan on re-loading hi-jack anyway.
_________________________
20GB MKII with tuner 99 Turbo Civic Si-SOLD! 98 Nissan S14 Silvia- New Project Vehicle! # 30102400

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#283851 - 06/07/2006 14:54 Re: Player lost settings??? Help with Mk2 [Re: coolsi]
mlord
carpal tunnel

Registered: 29/08/2000
Posts: 14491
Loc: Canada
Quote:
Ok,. so somehing like this

empeg:/empeg/bin# rm /empeg/var/database* ----> rm= will remove files from said directory.
empeg:/empeg/bin# rm /empeg/var/playlists -----> rm= again removes files
empeg:/empeg/bin# rm /empeg/var/tags ------> rm= removes files
at the empeg:/empeg/bin# prompt then enter--> player -i
then enter ro at the same prompt
then exit at the same prompt.


That'll do for starters. Report back here afterwards, and somebody will guide you onward from there (I might disappear for a few days).

Cheers

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#283852 - 06/07/2006 23:13 Re: Player lost settings??? Help with Mk2 [Re: mlord]
coolsi
stranger

Registered: 31/12/2001
Posts: 59
Ok, I reloaded the dev. 2.01 final once again nothing new to report. Same non response.
I went into the bash prompt and type in as directed.

rw- EXT-2-fs warning: Checktime reached, running e2fsck is recommended.

All three of the other directories (database, playlists, tags) came back as: cannot remove ' empeg/var/database* ' : No such file or directory .

I then tried player -i again and same story...Aborted.

Was able to load the newest version of hi-jack with no problems. Here is the info from the vital signs. It does not seem to list anything under Fid.

MK2a: 16mb 29gb
Playlist: 0000, Fid: <---- it was blank
Cac: 289, Buf: 90, Fre: 3160

Its starting to look bleak but I guess there is still hope with a new hard drive......
_________________________
20GB MKII with tuner 99 Turbo Civic Si-SOLD! 98 Nissan S14 Silvia- New Project Vehicle! # 30102400

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#283853 - 06/07/2006 23:33 Re: Player lost settings??? Help with Mk2 [Re: mlord]
coolsi
stranger

Registered: 31/12/2001
Posts: 59
Quote:

(4) If nothing above worked, then a full reinit of the hard drive is the next option. This means all music on the drive is lost and will have to be re-uploaded, and playlists re-created. You really don't want to do this, but at this point there's little else to try. This means installing the dreaded builder image. But before doing destroying the music collection, try and find a different notebook hard disk to use for this step. Remove the original drive, and install the new one, and then run the builder on *that* drive. Once it finishes, reinstall v2.01 software, and then reinstall Hijack.

(5) If the last step worked, then you'll need to repeat it on your original drive, and then reinstall all music and playlists. Ugh.


I understand formatting a new drive with the builder image then prepping it for use. But how do I remove the music from my original drive before I execute the builder image on it? I'm missing something here...
Its not a big deal if I lose the music...I need the player working....I can always re-load. Can I leave the original hard drive in place then run the builder image? Its like starting fresh all over again right?
_________________________
20GB MKII with tuner 99 Turbo Civic Si-SOLD! 98 Nissan S14 Silvia- New Project Vehicle! # 30102400

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#283854 - 07/07/2006 00:41 Re: Player lost settings??? Help with Mk2 [Re: coolsi]
mlord
carpal tunnel

Registered: 29/08/2000
Posts: 14491
Loc: Canada
Quote:
Ok, I reloaded the dev. 2.01 final once again nothing new to report. Same non response.
I went into the bash prompt and type in as directed.

rw- EXT-2-fs warning: Checktime reached, running e2fsck is recommended.

All three of the other directories (database, playlists, tags) came back as: cannot remove ' empeg/var/database* ' : No such file or directory .

I then tried player -i again and same story...Aborted.



Ahhh.. so we have a corrupted "tag" file most likely.

Well, if you don't mind re-uploading the music, then do this:

Hit Control^C to get a command prompt again. Then do:

rwm
rm -r /drive0/fids/*
player -i

wait for it to "finish".. should take a minute or less, then hit Control^C again, and..

rom
exit


If that works, no need for the builder image.

-ml

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#283855 - 07/07/2006 01:13 Re: Player lost settings??? Help with Mk2 [Re: mlord]
coolsi
stranger

Registered: 31/12/2001
Posts: 59
Ok, when i input rm -r/drive0/fids/* It comes back as
rm: invalid option--/
Try 'rm--help' for more info
Then it goes back to the prompt. I tried player -i and still nothing.
_________________________
20GB MKII with tuner 99 Turbo Civic Si-SOLD! 98 Nissan S14 Silvia- New Project Vehicle! # 30102400

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#283856 - 07/07/2006 01:50 Re: Player lost settings??? Help with Mk2 [Re: coolsi]
JBjorgen
carpal tunnel

Registered: 19/01/2002
Posts: 3584
Loc: Columbus, OH
There's a space after the "-r". Methinks you need to change your font .

Maybe this will make it clearer:
Code:
rm -r /drive0/fids/*


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#283857 - 07/07/2006 02:00 Re: Player lost settings??? Help with Mk2 [Re: JBjorgen]
coolsi
stranger

Registered: 31/12/2001
Posts: 59
I tried it both ways.

rm -r/drive0/fids/*

and

rm -r /drive0/fids/* comes back as: EXT2-fs error... bad entry in directory. inode out of bounds. then rm : cannot remove /drive0/fids/*. no such file or directory.

Just a guess....drive0.....is the number zero right? And not letter o. Just checking.
_________________________
20GB MKII with tuner 99 Turbo Civic Si-SOLD! 98 Nissan S14 Silvia- New Project Vehicle! # 30102400

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#283858 - 07/07/2006 02:44 Re: Player lost settings??? Help with Mk2 [Re: coolsi]
JBjorgen
carpal tunnel

Registered: 19/01/2002
Posts: 3584
Loc: Columbus, OH
Quote:
bad entry in directory. inode out of bounds

You got it right this time. That error message means that the file system is corrupt. Try the builder image. If that doesn't work, it may be time to retire that drive.

Of course Mark may be able to tell you something more...he's the hard drive guy.
_________________________
~ John

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#283859 - 07/07/2006 02:47 Re: Player lost settings??? Help with Mk2 [Re: JBjorgen]
JBjorgen
carpal tunnel

Registered: 19/01/2002
Posts: 3584
Loc: Columbus, OH
On second thought, try running fsck (more or less the Linux equivalent of scandisk) before wiping out all your music. Maybe it can fix the filesystem.
_________________________
~ John

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#283860 - 07/07/2006 05:04 Re: Player lost settings??? Help with Mk2 [Re: JBjorgen]
tfabris
carpal tunnel

Registered: 20/12/1999
Posts: 31597
Loc: Seattle, WA
And remember, when you try running the FSCK as JBjorgen suggested, do not try to type the commands yourself by hand. Copy the commands out of the instructions (one at a time) by selecting the text in the web browser window, copying it with the Edit/Copy command, and then pasting them into the terminal program window.

You have already demonstrated in this thread (more than once now) that you tend to miss certain important things like spaces when typing your commands. The Linux shell prompt is very sensitive to that sort of thing, and you can actually do more harm than good by typing the commands wrong. For instance, in the FSCK instructions, if you accidentally type unmount instead of umount, things will not work as expected.

So please, for the love of God, copy and paste the commands instead of trying to type them in.
_________________________
Tony Fabris

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#283861 - 07/07/2006 11:55 Re: Player lost settings??? Help with Mk2 [Re: JBjorgen]
mlord
carpal tunnel

Registered: 29/08/2000
Posts: 14491
Loc: Canada
Quote:
On second thought, try running fsck (more or less the Linux equivalent of scandisk) before wiping out all your music. Maybe it can fix the filesystem.


Yes, do that. And do what Tony suggested, and use direct cut-and-paste for these things. MUCH less error-prone, especially for a demonstrably error-prone person.

If the fsck doesn't work out for you, then you can "fix it" rather quickly, losing all music, with something like this:

Again, hit control^C to get a command (shell) prompt first. Then do:

Code:
cd /
mkswap /swapfile
swapon /swapfile
umount /dev/hda4
mke2fs -m 0 -s 1 -i 131072 /dev/hda4
tune2fs -c 0 -i 0 /dev/hda4
mount -n /dev/hda4 /drive0 -orw
player -i
mount -n /dev/hda4 /drive0 -oremount,ro

## wait for it to finish rebuilding databases, then hit control^C and continue:

swapoff -a
exit




Edited by mlord (07/07/2006 12:11)

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#283862 - 07/07/2006 12:10 Re: Player lost settings??? Help with Mk2 [Re: mlord]
mlord
carpal tunnel

Registered: 29/08/2000
Posts: 14491
Loc: Canada
Heh.. oddly enough, one of my players just now had the same symptoms as yours. So I had to go through a similar sequence of commands to revive it (except I didn't blow away the music).

The command sequence above has now been updated to reflect some gotchas I found.

If you've already copied/pasted it, then grab a fresh cut of the commands NOW.

Cheers

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#283863 - 07/07/2006 12:43 Re: Player lost settings??? Help with Mk2 [Re: tfabris]
coolsi
stranger

Registered: 31/12/2001
Posts: 59
Quote:
You have already demonstrated in this thread (more than once now) that you tend to miss certain important things like spaces when typing your commands. The Linux shell prompt is very sensitive to that sort of thing, and you can actually do more harm than good by typing the commands wrong. For instance, in the FSCK instructions, if you accidentally type unmount instead of umount, things will not work as expected.

So please, for the love of God, copy and paste the commands instead of trying to type them in.


Ok. no problem cut and paste. Its hard to tell if there is a space or not due to the bbs. I want to make sure I enter it correctly but sometimes its hard to tell.

Ok. I'll try fsck and if that is no go then I'll try the commands you posted. Cut and paste as Tony suggested. I hope this works. Thanks again for all the help....
_________________________
20GB MKII with tuner 99 Turbo Civic Si-SOLD! 98 Nissan S14 Silvia- New Project Vehicle! # 30102400

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#283864 - 07/07/2006 17:45 Re: Player lost settings??? Help with Mk2 [Re: coolsi]
tfabris
carpal tunnel

Registered: 20/12/1999
Posts: 31597
Loc: Seattle, WA
I only just now realized that we were giving you slightly contrary instructions.

When we asked you to grab the boot log, we said NOT to use cut and paste.
When we asked you to issue commands, we said to USE cut and paste.

I know that sounds contradictory, but it's true and correct. Hey, I didn't release Hyperterminal with that damn bug in place.

Anyone know who I can dopeslap at Microsoft to get that damn bug fixed in an update patch? Only takes me about 15 minutes to drive over there, as long as I don't do it at rush hour.
_________________________
Tony Fabris

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