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#320467 - 18/03/2009 17:18 A question for Harmony Remote users
tfabris
carpal tunnel

Registered: 20/12/1999
Posts: 31597
Loc: Seattle, WA
I'm considering picking up a Harmony One remote some time in the near future.

My audio receiver has some funky routing and connections such that it needs to be in "DVD" mode in order to use the satellite receiver, in "VCR/PVR" mode in order to use the Playstation, and in "TV" mode in order to use the Xbox, et cetera.

In other words, there isn't necessarily a 1:1 correspondence between the video input selection and the audio input selection.

Is the remote programmable enough to gracefully handle this kind of situation?
_________________________
Tony Fabris

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#320468 - 18/03/2009 17:28 Re: A question for Harmony Remote users [Re: tfabris]
hybrid8
carpal tunnel

Registered: 12/11/2001
Posts: 7738
Loc: Toronto, CANADA
Every Harmony model will be able to do what you're looking for. There's no hard-set 1:1 relationship between video and audio source selections as far as the remote configuration goes.

The "One" is by far the best looking remote they have ever produced (even if they stole my product name - Iong story). I'm not sure about its plastics because I haven't held one yet, but it's by far the best/logical layout, especially compared to many of the crappier ones they've produced, including the 880 which I have.
_________________________
Bruno
Twisted Melon : Fine Mac OS Software

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#320469 - 18/03/2009 17:29 Re: A question for Harmony Remote users [Re: tfabris]
matthew_k
pooh-bah

Registered: 12/02/2002
Posts: 2298
Loc: Berkeley, California
Yes, I'd expect it to work just fine. You define an activity, then what state each component should be in, then what codes physical buttons send, then what other functions you want available on the LCD. From what I hear, support is responsive if you need help customizing something, but I've never had to.

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#320470 - 18/03/2009 17:32 Re: A question for Harmony Remote users [Re: hybrid8]
tfabris
carpal tunnel

Registered: 20/12/1999
Posts: 31597
Loc: Seattle, WA
Thanks guys. Looking forward to trying it out.
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Tony Fabris

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#320475 - 18/03/2009 19:17 Re: A question for Harmony Remote users [Re: tfabris]
robricc
carpal tunnel

Registered: 30/10/2000
Posts: 4931
Loc: New Jersey, USA
Before throwing-down on the Harmony, be aware of the AR Xsight remotes that are coming out soon. They have the ability to work with the RF receiver in your HR20.

If the reviews are good, I plan to replace my Harmony 880 with one. I think the 880 is pretty poorly designed as Bruno mentioned. The keys are too hard and easily pressed by accident. I like my Harmony 720 with rubber keys a lot better, but I'm waiting to see what AR comes up with.
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-Rob Riccardelli
80GB 16MB MK2 090000736

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#320476 - 18/03/2009 19:30 Re: A question for Harmony Remote users [Re: robricc]
mlord
carpal tunnel

Registered: 29/08/2000
Posts: 14493
Loc: Canada
If you want to try one at low-risk, then Costco often carries some Harmony remotes, and they still have the no-questions-asked return policy.

Cheers

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#320479 - 18/03/2009 19:42 Re: A question for Harmony Remote users [Re: robricc]
tfabris
carpal tunnel

Registered: 20/12/1999
Posts: 31597
Loc: Seattle, WA
Hm. I like how the AR Xsight remote has those four colored buttons that correspond to the four colored buttons on the DirecTV remote.

How does the Harmony One handle those four colored buttons?
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Tony Fabris

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#320480 - 18/03/2009 19:46 Re: A question for Harmony Remote users [Re: tfabris]
robricc
carpal tunnel

Registered: 30/10/2000
Posts: 4931
Loc: New Jersey, USA
I can't speak for the Harmony One, but on my 880 and 720, I have the colored buttons mapped to the soft keys on the LCD. However, a friend of mine has a Harmony 5XX variant that has real colored buttons.
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-Rob Riccardelli
80GB 16MB MK2 090000736

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#320502 - 19/03/2009 00:35 Re: A question for Harmony Remote users [Re: tfabris]
gbeer
carpal tunnel

Registered: 17/12/2000
Posts: 2665
Loc: Manteca, California
Originally Posted By: tfabris
Hm. I like how the AR Xsight remote has those four colored buttons that correspond to the four colored buttons on the DirecTV remote.

How does the Harmony One handle those four colored buttons?


The Harmony One uses the touch display to generate those, when the particular device needs them. At present they display as a std blue rectangle with white text. Not as a colored rectangle.

Many remotes have a lot more functions than the H1 has hard keys for. All other functions wind up on the touch screen. Six at a time, so there can be a lot of paging to get to a specific function.

The buttons on the H1 are mostly equal to those found on a Tivo peanut, just not as well laid out.

Ergonomically it needs some work. Too many of the buttons are crowded too near the bottom. It's difficult to one hand it, and press the numbers, enter and clear buttons.

Programming it is pretty easy, You ID all the devices you have, then define activities (watch tivo)(watch bluray). That is all done on-line via a client. The results are transferred to the remote via usb.

The net result is that when an activity is selected (watch tivo) the right stuff turns on, inputs are chosen... then all the remotes buttons are programmed in a mix and match mode. Some control the tivo, others the tv, or home theater rcvr...

At anytime you can set the remote to a particular device, which again resets how all the buttons and touch screen are defined, devoting them all to the particular device.

The one area I'm vexed by is the narrow field of emission of the ir sender. It's only a problem with my plasma tv. My Tivo peanut has no problem with off axis activation of tv functions. The H1 has to be pointed directly at the tv's IR port.

Some activities, require 5-6 seconds of stability while the macros unwind. If a deflection causes a device to miss a pulse, things don't work as expected. I can deal with that. My parents can NOT.

To be sure this is the best of all universal remotes I've used. With the exception of the narrow field of emission.
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Glenn

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#320504 - 19/03/2009 02:18 Re: A question for Harmony Remote users [Re: gbeer]
lectric
pooh-bah

Registered: 20/01/2002
Posts: 2085
Loc: New Orleans, LA
I got the 890, and I have to say I love it. I've never noticed the issue with the narrow IR beam, as all my devices have an IR transmitter stuck to the front of them. I just hit a button, set the remote down and it just works. The only issue I have is that when I lose power, it has no idea where things are. Not a fault of the remote, but a fault of some of my equipment not having discreet codes. My only real gripe is that I can't map the huge power button on top to turn off all my equipment and then back on again.

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#320581 - 20/03/2009 21:53 Re: A question for Harmony Remote users [Re: lectric]
gbeer
carpal tunnel

Registered: 17/12/2000
Posts: 2665
Loc: Manteca, California
That RF remote would help my biggest problem. Having parts of the system go out of sync because one component missed it's cue.

Though I have been toying with the idea of adding one of the ir blasters meant for closed cabinets.
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Glenn

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#320623 - 23/03/2009 12:48 Re: A question for Harmony Remote users [Re: gbeer]
Tim
veteran

Registered: 25/04/2000
Posts: 1525
Loc: Arizona
Originally Posted By: gbeer
Ergonomically it needs some work. Too many of the buttons are crowded too near the bottom. It's difficult to one hand it, and press the numbers, enter and clear buttons.

Programming it is pretty easy, You ID all the devices you have, then define activities (watch tivo)(watch bluray). That is all done on-line via a client. The results are transferred to the remote via usb.

I have an 880, but ergonomics are my biggest problem with it. The buttons just seemed positioned 'wrong'. Often used buttons (fast forward and rewind) are positioned right above the 'skip to the end' type buttons. That took a while to get use to.

Programming it is stupidly easy. They have a lot of components predefined, so you just pick what you have. After that, you tell it which components are on which settings for each activity. All that is guided for you, like it will ask what input on the TV and output on the receiver is required, or if you want to control the volume with the receiver or the TV. It is really easy.

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#320624 - 23/03/2009 13:08 Re: A question for Harmony Remote users [Re: tfabris]
peter
carpal tunnel

Registered: 13/07/2000
Posts: 4180
Loc: Cambridge, England
Originally Posted By: tfabris
I'm considering picking up a Harmony One remote some time in the near future.

The very existence of such products is evidence that the consumer electronics industry is a bag of fail.

Imagine if your PC needed different keyboards for running Word, Excel, Firefox, and Powerpoint. And third-party companies made good money selling "universal keyboards" where "all" you have to do is tell it what versions of Word, Excel, Firefox, and Powerpoint you use, and it can then operate each of them in a unified but relatively clunky way. You'd correctly conclude that the entire Windows software industry was smoking crack, that they were all muppets, that they were out of their frickin' trees.

Yet for some reason, while we wouldn't put up with that sort of misdesigned piffle complicating our working lives, we accept it in our living room getting in-between us and our entertainment. Why?

Peter

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#320626 - 23/03/2009 13:46 Re: A question for Harmony Remote users [Re: peter]
hybrid8
carpal tunnel

Registered: 12/11/2001
Posts: 7738
Loc: Toronto, CANADA
Different remotes and different remote protocols isn't the problem with consumer electronics. The lack of an additional standardized communication protocol is what's missing. Something that would let the components communicate with each other wired or wirelessly. A number of efforts have come and gone of the years and a few are still around, though with no signs of gaining significant traction.

The computer software analogy isn't the most appropriate one because the interaction involves a manual targeting operation - choosing which application will be in focus to receive commands. One of the main goals of a good universal remote is removing the manual targeting/selection of components and that's where one of the biggest challenges comes in this product segment.
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Bruno
Twisted Melon : Fine Mac OS Software

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#320627 - 23/03/2009 14:12 Re: A question for Harmony Remote users [Re: hybrid8]
peter
carpal tunnel

Registered: 13/07/2000
Posts: 4180
Loc: Cambridge, England
Originally Posted By: hybrid8
Different remotes and different remote protocols isn't the problem with consumer electronics. The lack of an additional standardized communication protocol is what's missing. Something that would let the components communicate with each other wired or wirelessly. A number of efforts have come and gone of the years and a few are still around, though with no signs of gaining significant traction.

Yes, exactly.
Quote:
One of the main goals of a good universal remote is removing the manual targeting/selection of components and that's where one of the biggest challenges comes in this product segment.

Agreed. And what I'm saying is, the reason it's challenging is because it fundamentally shouldn't be the remote's (unaided) job. All the functionality we're talking about here -- tuners, PVR, TVs, CD, DVD, preamp, streaming -- already needs to incorporate targetting/selection UI, even if it's only a CD player targetting what track to play next. What's really needed is for the gizmos in your entertainment system to collectively swallow some humility, step up to the plate, and say, you haven't got a balkanised and emulous pile of "components" here, you've got a system that's got various inputs (CD, tuners, streaming), various processing (PVR, gaming), and non-various outputs (one big screen, which should be optional for audio-only usage, plus one pair or sextet of speakers), and which can assimilate all these various peripherals and present a coherent way of controlling all of them.

Peter

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#320629 - 23/03/2009 18:42 Re: A question for Harmony Remote users [Re: peter]
tfabris
carpal tunnel

Registered: 20/12/1999
Posts: 31597
Loc: Seattle, WA
Originally Posted By: peter
The very existence of such products is evidence that the consumer electronics industry is a bag of fail.


Agreed. It's a true shame.
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Tony Fabris

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#320919 - 01/04/2009 19:18 Re: A question for Harmony Remote users [Re: tfabris]
tfabris
carpal tunnel

Registered: 20/12/1999
Posts: 31597
Loc: Seattle, WA
Well, I got it. Spent some time today programming it. It's nifty, but boy oh boy is that PC software just awful.

It does all the things I want it to do, but makes me answer a ton of radio button questions to get there. You can't even rename an activity without a dozen clicks. When creating a new activity, it has to have some boilerplate name, you have to fully complete the activity, then go back in later and rename it. I mean, just terrible, terrible UI design.

At least it *is* programmable and appears to do all the stuff I want it to do. Still not sure if it's going to be able to control my Rio/Dell Receiver or not, it didn't seem to like the product name...
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Tony Fabris

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#320921 - 01/04/2009 19:23 Re: A question for Harmony Remote users [Re: tfabris]
tfabris
carpal tunnel

Registered: 20/12/1999
Posts: 31597
Loc: Seattle, WA
And one other thing: Why does it make you take it OUT of the charging cradle in order to plug in the USB cable to program it? Why not make the USB cable connect to the cradle, like every other device that uses a cradle? Strange.

It's still pretty nifty, but I have yet to really put it through its paces. More later.

Oh, and:

Quote:
The Harmony One uses the touch display to generate those, when the particular device needs them. At present they display as a std blue rectangle with white text. Not as a colored rectangle.


In my case, they're actually little graphic pictures of the colored buttons, quite nice, they match what the TV screen would say to press.
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Tony Fabris

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#320922 - 01/04/2009 19:34 Re: A question for Harmony Remote users [Re: tfabris]
Dignan
carpal tunnel

Registered: 08/03/2000
Posts: 12338
Loc: Sterling, VA
Originally Posted By: tfabris
And one other thing: Why does it make you take it OUT of the charging cradle in order to plug in the USB cable to program it? Why not make the USB cable connect to the cradle, like every other device that uses a cradle? Strange.

I don't like defending the Harmony (I dislike it for the reasons you were just complaining about and more), but I don't think that's strange at all. Quite the opposite. Most people will want to take the remote into another room to their computer to program it. Besides, after you set the thing up, how often are you going to need that USB port? I haven't programmed my remote in almost 2 years.
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Matt

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#320923 - 01/04/2009 19:37 Re: A question for Harmony Remote users [Re: Dignan]
tfabris
carpal tunnel

Registered: 20/12/1999
Posts: 31597
Loc: Seattle, WA
Good point, the USB plug is rarely used.

In other news, I found out what the correct device name is for the Rio Receiver and/or the Dell Digital Audio Receiver. You have to put in "Dell Rio Receiver" and then it finds it. Other combinations of those names fail to find the right IR profile.
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Tony Fabris

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#320928 - 01/04/2009 23:08 Re: A question for Harmony Remote users [Re: tfabris]
gbeer
carpal tunnel

Registered: 17/12/2000
Posts: 2665
Loc: Manteca, California
Originally Posted By: tfabris
Good point, the USB plug is rarely used.

In other news, I found out what the correct device name is for the Rio Receiver and/or the Dell Digital Audio Receiver. You have to put in "Dell Rio Receiver" and then it finds it. Other combinations of those names fail to find the right IR profile.


I ran across that with the model number of my plasma. I've forgotten now but it was a problem with spaces or dashes or some such. The software doesn't give any close matches, or allow partial searches.
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Glenn

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#320935 - 02/04/2009 00:22 Re: A question for Harmony Remote users [Re: gbeer]
tfabris
carpal tunnel

Registered: 20/12/1999
Posts: 31597
Loc: Seattle, WA
It *tries* to give you close matches, but then fails utterly. I tried:

Dell Digital Audio Receiver (it gave me a match of "Dell Digital")

Rio Receiver (it gave me "Rio Carbon" among other Rio portable players)

I tried several other variants, and I don't remember which variant gave me "Dell Rio Receiver", but I'm glad I stumbled across it.

In other news: In actual usage, it kicks a lot of ass.

In other news that I forgot to mention: The Windows software setup sucks ass. If you have a nonstandard TMP and TEMP environment variable, as I did, the setup program freezes hard. Took a lot of googling to find out the solution to that one.
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Tony Fabris

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#320936 - 02/04/2009 00:59 Re: A question for Harmony Remote users [Re: tfabris]
tfabris
carpal tunnel

Registered: 20/12/1999
Posts: 31597
Loc: Seattle, WA
Okay, here's a fun one. I'll crosspost this to the Harmony forums.

My TV sometimes misses inputs when I switch activities. Increasing the time delays on the input-switcher doesn't help because it needs a delay in a different place that the remote isn't compensating for. Here's the problem:

If the TV switches inputs,
or
If the device connected to the current input powers down,
then
The TV sits there with a box saying "Input: YPbPr2" for a moment and refuses to respond to any more keystrokes.

The problem is that the Harmony is compensating for the former, but not the latter. For example, if I'm watching the DVR and I want to switch to the VCR on a different input (or vice versa), it powers down the DVR, hence the TV sits there saying "Input: YPbPr2", refusing to respond for a moment, but the Harmony merrily tries to switch inputs on the TV *right away* without waiting for the pause *at all*. So it never switches inputs. In this situation, the Harmony completely ignores any time delays I've told it that the TV needs in order to switch inputs.

I see the following possibilities:

1. I need to tell it to leave on the DVR, VCR, or whatnot, rather than turning it off. *I CANNOT DO THIS* because of the way my audio amplifier works. If I leave the DVR on, then it will always force itself to the DVR's coaxial digital audio.

2. I need to re-order how the Harmony handles the order of: Power old stuff down, switch inputs on the TV, power new stuff on. I need to change it to: Switch TV's inputs FIRST, then power old stuff down, then power new stuff on. How do I change this ordering?

3. Maybe there could be a software fix where the remote could be smart enough to consider a "power down a device" to be a situation that might induce the need for a delay on the TV inputs, and implement it correctly. Wonder if they could do that.

Anyone have any suggestions or ideas?
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Tony Fabris

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#320940 - 02/04/2009 03:57 Re: A question for Harmony Remote users [Re: tfabris]
gbeer
carpal tunnel

Registered: 17/12/2000
Posts: 2665
Loc: Manteca, California
There are several places in the software where you can change the delays. Knowing which is the trick. Choosing the wrong type can fix the problem but cause delays where not needed.

Having a device miss an input, is a the biggest impediment for these babies.

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Glenn

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#320943 - 02/04/2009 06:33 Re: A question for Harmony Remote users [Re: gbeer]
tfabris
carpal tunnel

Registered: 20/12/1999
Posts: 31597
Loc: Seattle, WA
That's the problem. There is no delay at all in the place I'm saying. I've gone to the screen where you adjust the delay times, and none of those delays are getting played at this spot.
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Tony Fabris

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#320945 - 02/04/2009 11:22 Re: A question for Harmony Remote users [Re: tfabris]
hybrid8
carpal tunnel

Registered: 12/11/2001
Posts: 7738
Loc: Toronto, CANADA
From your description, I don't believe you can make any adjustments through the normal interface to overcome the error being presented on your TV. The delays set in the Harmony config aren't realy intended to overcome this specific scenario.

I think your best bet is to contact their customer service to see if they can hook you up with some custom profile changes.
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Bruno
Twisted Melon : Fine Mac OS Software

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#320949 - 02/04/2009 12:51 Re: A question for Harmony Remote users [Re: hybrid8]
matthew_k
pooh-bah

Registered: 12/02/2002
Posts: 2298
Loc: Berkeley, California
This is precisely why I'm looking to upgrade to an HDMI upconverting receiver. TV manufacturers don't seem to realize that people are going to want to change inputs. Mine takes about 4 seconds to successfully change inputs, and of course only cycles through them.

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#320950 - 02/04/2009 15:08 Re: A question for Harmony Remote users [Re: hybrid8]
tfabris
carpal tunnel

Registered: 20/12/1999
Posts: 31597
Loc: Seattle, WA
Originally Posted By: hybrid8
I think your best bet is to contact their customer service to see if they can hook you up with some custom profile changes.


They can do that?
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Tony Fabris

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#320953 - 02/04/2009 15:21 Re: A question for Harmony Remote users [Re: tfabris]
hybrid8
carpal tunnel

Registered: 12/11/2001
Posts: 7738
Loc: Toronto, CANADA
I'm not sure if they can figure out and correct for the exact circumstances you're seeing, but they can do a lot of stuff on the back end that's simply not possible through the end-user software.
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Bruno
Twisted Melon : Fine Mac OS Software

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#320958 - 02/04/2009 16:18 Re: A question for Harmony Remote users [Re: hybrid8]
tfabris
carpal tunnel

Registered: 20/12/1999
Posts: 31597
Loc: Seattle, WA
The folks on the Harmony forum had the same advice. I'll give it a shot.
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Tony Fabris

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#320961 - 02/04/2009 18:05 Re: A question for Harmony Remote users [Re: matthew_k]
Dignan
carpal tunnel

Registered: 08/03/2000
Posts: 12338
Loc: Sterling, VA
Originally Posted By: matthew_k
Mine takes about 4 seconds to successfully change inputs, and of course only cycles through them.

What TV do you have?
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Matt

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#321009 - 03/04/2009 20:56 Re: A question for Harmony Remote users [Re: Dignan]
matthew_k
pooh-bah

Registered: 12/02/2002
Posts: 2298
Loc: Berkeley, California
Quote:
What TV do you have?

It's a Syntax Olevia 532, I believe. It was cheap, and works, though with the drop in big flat screens I'm thinking of upgrading. Either way though I still want an upconverting receiver. Having to switch two devices is always going to work worse than switching one. They've dropped in price down to the $400 level, and I'll probably pick one up when they hit $300 unrefurbished.

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#321038 - 04/04/2009 14:36 Re: A question for Harmony Remote users [Re: tfabris]
tfabris
carpal tunnel

Registered: 20/12/1999
Posts: 31597
Loc: Seattle, WA
For posterity, I found the solution. It's a bit of a jerry-rig but it works.

My solution was to set the inter-device delay on everything to a very small number so that macros would get executed very fast, then to add an additional command for re-setting the TV input to the end of each "Activity".
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Tony Fabris

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#321844 - 30/04/2009 03:09 Re: A question for Harmony Remote users [Re: tfabris]
tfabris
carpal tunnel

Registered: 20/12/1999
Posts: 31597
Loc: Seattle, WA
Having lived with the Harmony One for a while now, I thought I'd post a quick follow up.

It's the best, most useful remote I've ever owned. It works better with all of my A/V gear than any of the other universal remotes I've used. It's far more programmable than any other remote I've tried, and once I've wrapped my brain around the pain-in-the-ass PC programming software, I can really make it do anything under the sun. And it's *fast*, faster than any universal remote I've ever owned, its macros execute quickly and reliably.

There are some who say the concept of "Activities" isn't as useful as the old standard concept of "Macros". Bah, I say. The activities thing is brilliant. Now that I've got the thing programmed right, it's so user-friendly that I don't need to tell anyone anything about how to use it. It's entirely self-sufficient. Just leave it on the coffee table and anyone can walk in and control any one of my ten pieces of A/V gear without blinking. You don't even have to know how to choose an activity... pick the thing up and the motion sensor turns on the bright colored touchscreen with the activities clearly listed.

On the programming side, there's room to do anything I want, including adding extra idiot-proofing and fault tolerance in the activities. I've even figured out how to put little text messages on the screen for certain activities, by making extra "buttons" that say things like: "Pick up the" "black PS3 controller" "and press the" "center P button".

If only they could make that PC software better. *sigh*.
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Tony Fabris

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#321857 - 30/04/2009 14:49 Re: A question for Harmony Remote users [Re: tfabris]
tonyc
carpal tunnel

Registered: 27/06/1999
Posts: 7058
Loc: Pittsburgh, PA
The thing that I hate about the Harmony remotes is the buttons. I bought an 880 and promptly returned it because the buttons feel like crap, and the layout is absolute garbage.

My view of the Harmony remotes is that some of their models have buttons with a good tactile feel to them, some others have decent button layouts, and still others have a good feature set, but never those three shall meet to form a single remote that I would be happy with.
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- Tony C
my empeg stuff

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#321858 - 30/04/2009 15:09 Re: A question for Harmony Remote users [Re: tonyc]
wfaulk
carpal tunnel

Registered: 25/12/2000
Posts: 16706
Loc: Raleigh, NC US
I have the 880 and I like the hard buttons. I will agree that the layout is bad, but it's certainly not any worse than the remote that comes with virtually any other device I've ever had, TiVo excepted. (The 880's apparent replacement, the One, seems to be better on this front.)


Edited by wfaulk (30/04/2009 15:12)
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Bitt Faulk

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#321860 - 30/04/2009 15:19 Re: A question for Harmony Remote users [Re: wfaulk]
hybrid8
carpal tunnel

Registered: 12/11/2001
Posts: 7738
Loc: Toronto, CANADA
I can't say anything positive about the design of the 880 Bitt. The buttons are terrible and will fail - every one I've seen has failed in some way or another after a few years (my volume up requires extreme pressure to operate). The screen is ultra-bad and the fact it's colour serves no purpose other than to waste batteries quicker.

The One looks half-decent, but I'm not holding my breath. Logitech engineers everything with a relatively short lifespan in mind it seems.

As far as pack-in remotes go, you're right, most of them are terrible. The TiVo's is an exception, and I also quite like the newer one included with Squeeze Box 3 and Transporter from Slim Devices.
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Bruno
Twisted Melon : Fine Mac OS Software

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#321861 - 30/04/2009 16:24 Re: A question for Harmony Remote users [Re: tonyc]
tfabris
carpal tunnel

Registered: 20/12/1999
Posts: 31597
Loc: Seattle, WA
Originally Posted By: tonyc
The thing that I hate about the Harmony remotes is the buttons. I bought an 880 and promptly returned it because the buttons feel like crap, and the layout is absolute garbage.


I'm very happy with the buttons on my One.

Something thing I like about these hard buttons is that, unlike rubberized buttons, the silkscreening is less likely to wear off of tops of these buttons with years of use. An important factor for a remote that's so programmable it'll likely be my only remote for a decade or more.

Its choice of button shape and layout is pretty good for me in terms of tactile feel. I especially like their design of the play/pause button pair.

It's missing one "face" button that I would have liked: It's got a "Guide" button but not a "List" button, a surprising omission in this age of DVRs. But the list button is on the touch-screen just fine, and I've also overloaded the little unused "plus sign" button on the lower corner to be "List" if I really want a hard button for that feature.
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Tony Fabris

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#321863 - 30/04/2009 17:34 Re: A question for Harmony Remote users [Re: tfabris]
tonyc
carpal tunnel

Registered: 27/06/1999
Posts: 7058
Loc: Pittsburgh, PA
The solution to the silkscreen problem with rubberized buttons is to not use silkscreen. Many of the one-for-all remotes embed the markings directly into the button, so as it wears down, the markings remain. Neither of my OFA remotes has ever had the button markings disappear (not that I'd care, because I can touch type on them.)

The layout of the Harmony One looks more sane than the 880, but it doesn't have enough hard buttons for my liking. The touchscreen should always be a last resort, IMHO, for really complicated stuff.

My ideal remote would probably have the "activity" behavior of the Harmony remotes, several more hard buttons than the Harmony One has, a regular info screen in lieu of the touchscreen, and rubberized buttons. The likelihood of something like that coming along is low, but for what they charge for remotes, I'm going to wait for it.
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#321864 - 30/04/2009 17:50 Re: A question for Harmony Remote users [Re: tfabris]
wfaulk
carpal tunnel

Registered: 25/12/2000
Posts: 16706
Loc: Raleigh, NC US
All this time I thought you had an 1100 with the stupid tablet form factor. I didn't realize that the One had a touchscreen.

TonyC: What additional hard buttons do you want?
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#321868 - 30/04/2009 18:10 Re: A question for Harmony Remote users [Re: wfaulk]
tonyc
carpal tunnel

Registered: 27/06/1999
Posts: 7058
Loc: Pittsburgh, PA
Honestly, I just want more of them. I never want to have to touch a touchscreen. The one reason the 880 looked appealing is because it has buttons on the side of the screen, but in retrospect, the buttons are so flaky and small that they're worthless.

I recognize the value of a touchscreen, but every time I've tried a remote with one, it's felt unsatisfying and confusing. I don't ever have to look at my remote to do things now, forcing me to look down to see what page of touchscreen functions is selected seems like a step backward.
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#321870 - 30/04/2009 20:12 Re: A question for Harmony Remote users [Re: tfabris]
Dignan
carpal tunnel

Registered: 08/03/2000
Posts: 12338
Loc: Sterling, VA
Originally Posted By: tfabris
There are some who say the concept of "Activities" isn't as useful as the old standard concept of "Macros". Bah, I say. The activities thing is brilliant. Now that I've got the thing programmed right, it's so user-friendly that I don't need to tell anyone anything about how to use it.

I'm not sure I understand, because I only owned a Harmony remote for a few days, but I'm not sure what you can do with "Activities" that you can't do with macros. The way you've described your One is exactly how I've programmed my Pronto. I never had to explain to my wife how to use it, because when you pick it up, all you see are three options: Tivo, DVD, and Power Off. Pressing any of those takes you to the controls for that device, and there's always a clear option that will take you back to that home screen from any other screen. That's pretty much what "Activities" do, right?

Plus, I can go as far as to create hex codes in order to assign discrete codes that will guarantee that nobody will ever see that dreaded troubleshooting screen. This is the #1 thing that made me return my Harmony.
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#321871 - 30/04/2009 20:28 Re: A question for Harmony Remote users [Re: Dignan]
matthew_k
pooh-bah

Registered: 12/02/2002
Posts: 2298
Loc: Berkeley, California
You must live in a perfect world where all your devices have discrete codes. Unfortunately, the real world hasn't proved to be that way for me. Yes, the help system is annoying, but it works for everyone, not just the person who set the thing up.

Matthew

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#321873 - 30/04/2009 20:50 Re: A question for Harmony Remote users [Re: matthew_k]
wfaulk
carpal tunnel

Registered: 25/12/2000
Posts: 16706
Loc: Raleigh, NC US
Even if you do have discrete codes, it's still more efficient for the remote to be a state machine so that it can skip things that are already done.
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#321874 - 30/04/2009 20:52 Re: A question for Harmony Remote users [Re: matthew_k]
hybrid8
carpal tunnel

Registered: 12/11/2001
Posts: 7738
Loc: Toronto, CANADA
"Macros" and "Activities" are not contradictory. A Macro is simply a command sequence and absolutely nothing more. An "activity" mode is simply the grouping of multiple devices such that buttons on a single remote can be sent to more than one device.

Harmony's remotes are all about macros, but the details are for the most part hidden from the user. That's the beauty for most people. All-on, all-off, input selection, etc. They don't need to construct their own macros nor do they need to fiddle with punch-through configurations as found on cheap remotes to combine multiple devices onto a single mode profile. Nor do they need to do the more manual and laborious configuration necessary on other more expensive remotes such as the Pronto and Home Theater Master.

The Harmony also features some additional logic and state tracking that is not possible to implement with most other off-the-shelf universal remotes, including Prontos (though I believe some do support variables, right?). But "activity" based usage did not start with the Harmony. They just made it more consumer "friendly."

I put that in quotes because even in its latest iterations, their software is far from friendly or polished from an interaction point of view.

Toggle commands can often be as important as discrete codes, so they have their place. Some devices have a number of not very well known discrete codes, you just have to really search for them. There are also ways to achieve known-states for some devices by using combinations of existing codes.

Having discrete codes doesn't make a remote like the Harmony series bulletproof, but it does make it much easier to get your setup in sync, because you know you can repeat discretes as many times as you want without ever jumping out of the state you're trying to jump into.

I have 3 or 4 Harmony remotes, two Prontos, two Home Theater Master and about half a dozen other $200+ remotes. wink
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#321877 - 30/04/2009 23:28 Re: A question for Harmony Remote users [Re: hybrid8]
wfaulk
carpal tunnel

Registered: 25/12/2000
Posts: 16706
Loc: Raleigh, NC US
Originally Posted By: hybrid8
"Macros" and "Activities" are not contradictory. A Macro is simply a command sequence and absolutely nothing more. An "activity" mode is simply the grouping of multiple devices such that buttons on a single remote can be sent to more than one device.

You're oversimplifying it. If you can guarantee that you're starting from a steady state, then, yes, activities are nothing more than macros. But you can't guarantee that, even with discrete codes.

Example setup: you're watching your DVD (input 1), you then switch to an always-on DVR (input 2), then you listen to CDs.
  • Examples without discrete codes:
    • Macro:
      • (1) send TV power signal, guess at input 2 signal
        [TV turned off, DVD player still on, possibly playing, video input may or may not be right]
      • (2) send CD player power signal, send amp power signal, guess at amp input signal
        [TV still on (assuming you manually fixed it in the last step), audio input may or may not be right]
    • Activity:
      • (1) send signal to go from input one to input 2, send power signal to DVD player
        [everything OK]
      • (2) Send power signal to CD player, send power signal to TV, send power signal to amp, send signal to move from last input to CD input
        [everything OK]
  • Examples with discrete codes
    • Macro:
      • (1) send TV on signal, send DVR input signal
        [DVD player still on]
      • (2) send amp on signal, send CD player on signal
        [TV still on]
    • Activity:
      • (1) send DVR input signal, send DVD player off signal
        [everything okay]
      • (2) send TV off signal, send amp on signal, send CD input signal, send CD player on signal
        [everything OK]
And that's a really basic example. When you start having to control more things, and selecting separate audio and video inputs, etc., macros become completely useless.

That said, the fact that the Harmony remotes barely have any macro facilities is bad, since there are some things that are impossible to do with activities. Say, for example, turning on closed captioning when it requires that you go through a menu.
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#321878 - 01/05/2009 00:47 Re: A question for Harmony Remote users [Re: Dignan]
tfabris
carpal tunnel

Registered: 20/12/1999
Posts: 31597
Loc: Seattle, WA
Originally Posted By: Dignan
I'm not sure I understand, because I only owned a Harmony remote for a few days, but I'm not sure what you can do with "Activities" that you can't do with macros.


State machine, like others have said. Here's a specific concrete example:

- I have an activity called "Sattelite TV", which needs my TV on.

- I have an activity called "Listen to music", in which I want the TV off but the Rio Receiver on.

- My TV doesn't have discrete on and off, it's only a toggle. (Bastards.)

So because it knows whether or not I was already in the middle of the "Satellite TV" activity, it can know whether or not to toggle the TV on or off.
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#321883 - 01/05/2009 02:36 Re: A question for Harmony Remote users [Re: tfabris]
Dignan
carpal tunnel

Registered: 08/03/2000
Posts: 12338
Loc: Sterling, VA
I should have been clearer in my macros v activities, as I was focusing more on discrete codes, because I fortunately have those codes for my devices. But I cannot argue against discrete codes being uncommon, which completely baffles me. What baffles me even more is when companies like Sony put the codes in their devices and then give users no way of using them. What's keeping them from shipping a remote with at least separate power buttons? No, instead I have to go to a web site I use, cobble together a string of codes, enter that string into a hex code generator I have, and then paste that hex code into my Pronto software. Thank goodness I only have to do it once!


I will argue with one thing, Bitt, and that's your macro example under "with discrete codes." Why on earth can't you include a "power off" command for the DVD player? If you do, I think you can see for yourself that when discrete codes are used, there are no differences between macros and activities, except for what happens when they fail, in which case I claim that macros have the advantage, because you can describe exact states for your devices.

And say your DVD player is the only device you have without discrete codes. If you think about it, any macro that uses discrete codes can use a maximum of one toggle command.


I must admit, it's gotten to the point where my purchasing decisions for new home theater equipment includes the requirement that it have discrete codes, and considering that equipment like my TV and receiver get at least two signals from me every session, I don't think that's unreasonable.
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#321884 - 01/05/2009 03:03 Re: A question for Harmony Remote users [Re: Dignan]
tfabris
carpal tunnel

Registered: 20/12/1999
Posts: 31597
Loc: Seattle, WA
I wish there were an easy way to know, when browsing at bestbuy, whether a given device has discretes. It certainly would have affected my purchase decision on the TV.

I'd like to find the Chinese engineer who decided no one needs discretes and hit him with a clue stick.
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Tony Fabris

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#321886 - 01/05/2009 04:46 Re: A question for Harmony Remote users [Re: tfabris]
Dignan
carpal tunnel

Registered: 08/03/2000
Posts: 12338
Loc: Sterling, VA
Originally Posted By: tfabris
I wish there were an easy way to know, when browsing at bestbuy, whether a given device has discretes. It certainly would have affected my purchase decision on the TV.

The only method I've found is to look on remotecentral.com. But that's not always fruitful...
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#321888 - 01/05/2009 10:16 Re: A question for Harmony Remote users [Re: Dignan]
wfaulk
carpal tunnel

Registered: 25/12/2000
Posts: 16706
Loc: Raleigh, NC US
Originally Posted By: Dignan
Why on earth can't you include a "power off" command for the DVD player?

Because it doesn't have any state. The only two possibilities are to only send commands related to the device you're activating, or send off commands to everything else. That's not a big deal for my simple example, but what if you have, for example, what I have: a TV, an AV receiver, an additional AV switch, a TiVo, a DVD player, a CD player, a laserdisc player, and a Wii? Then say, for example, you want to watch the TiVo. It would have to send off commands to every other device. And my wife can't consistently point my Harmony at the wall long enough for it to turn on both the TV and the AV switch.

Originally Posted By: Dignan
And say your DVD player is the only device you have without discrete codes. If you think about it, any macro that uses discrete codes can use a maximum of one toggle command.

Okay, say everything's off. Then you watch your TiVo and send your macro that includes a DVD toggle signal. Now your DVD player is on. Then you decide you want to watch a DVD and send that macro that includes a toggle. Now your DVD player is off. So you get frustrated and send your Off macro. Now the DVD player is on.

For you and me, this is no big deal. Well, for me it's no big deal until my wife does this and calls me at work frustrated and blaming, and I have no way to look and see what the current state is.


Edited by wfaulk (01/05/2009 10:21)
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#321889 - 01/05/2009 10:59 Re: A question for Harmony Remote users [Re: wfaulk]
Dignan
carpal tunnel

Registered: 08/03/2000
Posts: 12338
Loc: Sterling, VA
Quote:
but what if you have, for example, what I have: a TV, an AV receiver, an additional AV switch, a TiVo, a DVD player, a CD player, a laserdisc player, and a Wii***?

I'd play CDs on my DVD player, upgrade my receiver to get rid of the switch, and finally ditch my laserdisc. Totally kidding smile Well, for me I would do that, but I can absolutely understand why you wouldn't.

So yes, I suppose I do have very few devices. But it doesn't take long to send "power off" or "power on" commands to all of them, even if I had the number you do. Actually, you could pretty much send all those commands instantaneously (my power off command talks to at least four things, and sends it all in less than a second). The only real delays that are necessary are for when things like the TV first turn on, when you typically can't change the input until it warms up a little. Don't you still have that delay with the Harmony?


***I thought the Wii took its power commands wirelessly, not via IR...
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#321890 - 01/05/2009 11:41 Re: A question for Harmony Remote users [Re: wfaulk]
hybrid8
carpal tunnel

Registered: 12/11/2001
Posts: 7738
Loc: Toronto, CANADA
Originally Posted By: wfaulk

You're oversimplifying it. If you can guarantee that you're starting from a steady state, then, yes, activities are nothing more than macros. But you can't guarantee that, even with discrete codes.


As background, I previously designed a system that's in many ways comparable to what Harmony has on their remotes. But better of course. I don't have all those remotes because I simply enjoy having one of every high end remote made.

I'm not simplifying anything, I'm stating that the two concepts are NOT the same and NOT the same "type" or "class" or "subject," therefore also not contradictory. Macros make part of any good activity-related paradigm. Macros should not be compared VERSUS activities because the former is a tool while the latter is a use or functional paradigm. One is wine and the other is a party. One is an animal, the other a zoo. Hope I'm being clear.

On to the rest... I DO agree with the bigger point you're trying to make however. A product that has only the ability to send single IR codes and manually created macro sequences will not be as seamless (friendly, fool-proof in general) as one that has the ability to track state. That's a given and anyone trying to argue otherwise is mistaken.

Quote:
And that's a really basic example. When you start having to control more things, and selecting separate audio and video inputs, etc., macros become completely useless.

That said, the fact that the Harmony remotes barely have any macro facilities is bad, since there are some things that are impossible to do with activities. Say, for example, turning on closed captioning when it requires that you go through a menu.


BItt, unfortunately your examples don't relate to the real world and they're actually incorrect. But as mentioned, I still understand the larger point you're trying to make.

The Harmony remotes only lack exposing a UI to the consumer for complex or arbitrary Macros (for instance the ability to add a macro to any button). But they do expose some configurable Macro functionality. And as I said, they have the most powerful and configurable macro capabilities of any remote ever made, it's just all handled in their web software.

When you upload your configuration to the remote you're actually (for the most part) sending up a brand new firmware custom configured with all the pre-generated macros. The remotes themselves are rather dumb in this sense, the whole program for them being generated on the web side and then uploaded.

With regards to terminology, you're stuck on the exact thing I was warning people not to get stuck on. Focusing on the difference between a manually created macro and one that's obscured within a larger usage paradigm. A macro is a "sequence" - a meta unit made up of individual building blocks, which in this case are individual IR codes.

All high end remotes have them. Harmony doesn't have arbitrary macro editing facilities for attaching custom sequences to any button. Even with the closest feature they have allowing you to group multiple IR codes, you cannot be certain of the order of the sequence.

On the back end, Harmony support people can put together any form of custom macro their hearts desire. The remote can be custom configured well beyond what is exposed to the customer at the web panel level.

A fully programmable remote with temporary and persistent variables could be custom configured to act exactly like a Harmony remote apart from its "Help" button. Which would obviously need some custom code that you wouldn't be able to throw onto just any remote (to run through your variables and format questions based on your devices).

And back to something else I said originally, there are many (many) tricks that can be used to try and ensure a specific state for devices that lack discretes. Anyway, better remotes support variables to track state (which is what the Harmony does).

To finish this off, the Harmony is pretty much the only "better" remote sold retail. All other products are generally sold only through the CI (custom installer) market and need professional installation. Such installation could be accomplished by most people on this board, but is well beyond the scope of the vast majority of consumers. You *can* buy all remotes intended for the CI market through specialty retail (mostly online) as well. Sometimes only "unofficially" though and you won't have the manufacturer's blessing - and in some cases warranty.

I've forgotten more about this stuff than most people will ever know. That's not an exaggeration either. wink I might start getting back into the more complex IR sequence and state logic subject in the near future though (some interesting opportunities have just come up).
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Twisted Melon : Fine Mac OS Software

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#321892 - 01/05/2009 12:10 Re: A question for Harmony Remote users [Re: Dignan]
hybrid8
carpal tunnel

Registered: 12/11/2001
Posts: 7738
Loc: Toronto, CANADA
Originally Posted By: Dignan

***I thought the Wii took its power commands wirelessly, not via IR...


It does. Bluetooth. The Wii console transmits IR through the "sensor" bar, the Wiimote RECEIVES IR.
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Bruno
Twisted Melon : Fine Mac OS Software

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#321893 - 01/05/2009 12:18 Re: A question for Harmony Remote users [Re: hybrid8]
wfaulk
carpal tunnel

Registered: 25/12/2000
Posts: 16706
Loc: Raleigh, NC US
Originally Posted By: hybrid8
A fully programmable remote with temporary and persistent variables could be custom configured to act exactly like a Harmony remote

Absolutely. I'm sorry you don't like me reusing Harmony's terminology. Go back to that post and mentally replace "Activity" with "State-based macro".

If someone sold such a remote with a decent form factor for $250 or less, I'd be all over it. In fact, I posted a thread a while back requesting information about how to hack a Harmony 880, hoping I could get this exact feature set.

But no one does, and Harmony is the closest it gets.
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#321894 - 01/05/2009 12:18 Re: A question for Harmony Remote users [Re: Dignan]
wfaulk
carpal tunnel

Registered: 25/12/2000
Posts: 16706
Loc: Raleigh, NC US
Originally Posted By: Dignan
***I thought the Wii took its power commands wirelessly, not via IR...

Picky, picky, picky. wink
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#321896 - 01/05/2009 13:16 Re: A question for Harmony Remote users [Re: wfaulk]
hybrid8
carpal tunnel

Registered: 12/11/2001
Posts: 7738
Loc: Toronto, CANADA
Exactly.

I should probably have written originally that macros and activities are not mutually exclusive rather than not contradictory. That would likely have been clearer.

What we're really looking at here is the difference between a manual setup without state tracking versus an automated setup with state tracking. Both can use macros.

I've been out of the loop for a little while now so I haven't been following new product releases. There should be enough information at Remote Central to let you know which remotes support variables across activity modes. You may not find something for $250 or less though. At least not new/retail.
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Bruno
Twisted Melon : Fine Mac OS Software

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#321898 - 01/05/2009 13:39 Re: A question for Harmony Remote users [Re: hybrid8]
wfaulk
carpal tunnel

Registered: 25/12/2000
Posts: 16706
Loc: Raleigh, NC US
I don't have time to search right now, but I may be proved wrong.
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#321899 - 01/05/2009 14:24 Re: A question for Harmony Remote users [Re: wfaulk]
hybrid8
carpal tunnel

Registered: 12/11/2001
Posts: 7738
Loc: Toronto, CANADA
I suspect it's going to cost you about $400 for a new remote to satisfy the base requirements you've mentioned here.

I did a quick scan and the newer HTM remotes support variables. The newer Prontos do too as far as I know, but they have a significant lack of hard buttons.

If those people complaining about "high" Apple product markups knew the parts/manufacturing costs of these remotes they'd drop a brick.
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Twisted Melon : Fine Mac OS Software

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#321900 - 01/05/2009 14:55 Re: A question for Harmony Remote users [Re: hybrid8]
Dignan
carpal tunnel

Registered: 08/03/2000
Posts: 12338
Loc: Sterling, VA
Originally Posted By: hybrid8
If those people complaining about "high" Apple product markups knew the parts/manufacturing costs of these remotes they'd drop a brick.

I've long suspected this. There's no way that the Pronto is actually worth that much money. It's not even as powerful or intelligent as your average smartphone, yet in some cases it costs half again as much as a smartphone without a carrier contract.

The problem is that there aren't as many alternatives. That's why the one thing I give Harmony remotes credit for is their fairly reasonable prices.

Then again, I've set up a few home theaters for people, and using one of my older Pronto remotes, I've been able to program a $20 Sony remote to do 98% of what people need (including macros), and for everything else they have the original remotes.
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#321901 - 01/05/2009 15:56 Re: A question for Harmony Remote users [Re: Dignan]
hybrid8
carpal tunnel

Registered: 12/11/2001
Posts: 7738
Loc: Toronto, CANADA
I didn't say the retail prices weren't "worth" it though. In many cases, depending on the customer, the worth of the product is ten times the retail price.

Also keep in mind that while it's possible to obtain a lot of these remotes for a few hundred bucks, those that are intended for the CI market are usually sold as part of a larger installation and with some service labour added in as well. The final price for a fully configured remote can be quite a bit higher than the retail price, depending on what else is part of that package.
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