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#334080 - 14/06/2010 09:13 iPhone Problems - Should I be worried?
Cris
pooh-bah

Registered: 06/02/2002
Posts: 1904
Loc: Leeds, UK
This morning I am having problems with my iPhone 3G, it has burned through 3/4 of the battery in 3 hours and is hot to touch down the right side when looking at it from the back, I also notice WiFi is not working and is showing as "No WiFi" under settings.

I'm a bit worried, should I be ???

Cheers

Cris.

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#334081 - 14/06/2010 09:14 Re: iPhone Problems - Should I be worried? [Re: Cris]
andy
carpal tunnel

Registered: 10/06/1999
Posts: 5914
Loc: Wivenhoe, Essex, UK
Sounds a bit worrying, I assume you have tried a reboot ?
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#334087 - 14/06/2010 14:45 Re: iPhone Problems - Should I be worried? [Re: andy]
tman
carpal tunnel

Registered: 24/12/2001
Posts: 5528
The broken WiFi is a little strange but the other parts I assume are just some runaway app/process. Hopefully a restart will fix it...

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#334088 - 14/06/2010 15:21 Re: iPhone Problems - Should I be worried? [Re: tman]
Cris
pooh-bah

Registered: 06/02/2002
Posts: 1904
Loc: Leeds, UK
Reboot hasn't helped.

The heat seems to have gone away now although it didn't after the first reboot, and it has lasted the rest of the day on the remaining battery.

Looks like data is broken, I can check emails over WiFi but not over O2's network. Bluetooth is also working ok, as are calls.

I'm at home now with good 3G signal, and have been on the other side of town all afternoon with 3G signal and neither is working, so I don't think it's a network problem. Some thing must have gone bang?

Cheers

Cris

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#334089 - 14/06/2010 15:33 Re: iPhone Problems - Should I be worried? [Re: Cris]
Cris
pooh-bah

Registered: 06/02/2002
Posts: 1904
Loc: Leeds, UK
Turning 3G off and reverting back to a non-3G connection also throws up the same "Could not activate data network" error message.

Bugger!

Cheers

Cris

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#334090 - 14/06/2010 15:40 Re: iPhone Problems - Should I be worried? [Re: Cris]
Cris
pooh-bah

Registered: 06/02/2002
Posts: 1904
Loc: Leeds, UK
Hmmm this is getting strange, I've got WiFi off 3G back on, everything seems to be working for now.

I wonder what that was all about then ???

Cheers

Cris.

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#334091 - 14/06/2010 15:50 Re: iPhone Problems - Should I be worried? [Re: Cris]
andym
carpal tunnel

Registered: 17/01/2002
Posts: 3995
Loc: Manchester UK
It's because the new iPhone is out at the end of the month. It's telling you that you need to upgrade.
_________________________
Cheers,

Andy M

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#334092 - 14/06/2010 15:54 Re: iPhone Problems - Should I be worried? [Re: andym]
larry818
old hand

Registered: 01/10/2002
Posts: 1033
Loc: Fullerton, Calif.
Are you saying they sent out a "hot" fix?

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#334093 - 14/06/2010 15:56 Re: iPhone Problems - Should I be worried? [Re: larry818]
tman
carpal tunnel

Registered: 24/12/2001
Posts: 5528
I'm not sure for the iPhone 3G but on the original iPhone, the celluar radio part was also responsible for WiFi operation. I assume they're similarly linked in the 3G which is why you had issues with both.

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#334100 - 14/06/2010 19:00 Re: iPhone Problems - Should I be worried? [Re: andym]
Cris
pooh-bah

Registered: 06/02/2002
Posts: 1904
Loc: Leeds, UK
Originally Posted By: andym
It's because the new iPhone is out at the end of the month. It's telling you that you need to upgrade.


Yes, I think you're right wink

Although it would be good if I could sell this one!

Cheers

Cris

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#334246 - 19/06/2010 16:52 Re: iPhone Problems - Should I be worried? [Re: tman]
altman
carpal tunnel

Registered: 19/05/1999
Posts: 3457
Loc: Palo Alto, CA
Originally Posted By: tman
I'm not sure for the iPhone 3G but on the original iPhone, the celluar radio part was also responsible for WiFi operation. I assume they're similarly linked in the 3G which is why you had issues with both.


Actually it wasn't - however, the power controls for wifi and bluetooth were attached to the baseband (so the effect was the same).

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#334247 - 19/06/2010 16:56 Re: iPhone Problems - Should I be worried? [Re: altman]
tman
carpal tunnel

Registered: 24/12/2001
Posts: 5528
Originally Posted By: altman
Actually it wasn't - however, the power controls for wifi and bluetooth were attached to the baseband (so the effect was the same).

Ahh. There we go smile

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#334248 - 19/06/2010 16:58 Re: iPhone Problems - Should I be worried? [Re: Cris]
altman
carpal tunnel

Registered: 19/05/1999
Posts: 3457
Loc: Palo Alto, CA
Originally Posted By: Cris
Hmmm this is getting strange, I've got WiFi off 3G back on, everything seems to be working for now.

I wonder what that was all about then ???


"No wifi" under settings means the baseband isn't talking to the rest of the system; the MAC addresses for wifi on the 3G are stored in the baseband's flash.

The heat could be the AP side trying to reboot the baseband constantly.... but usually, that type of fail is permanent and doesn't recover.

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#334249 - 19/06/2010 18:46 Re: iPhone Problems - Should I be worried? [Re: altman]
Cris
pooh-bah

Registered: 06/02/2002
Posts: 1904
Loc: Leeds, UK
Thanks. It seems to be ok for now, all back to normal after that day of strangeness. Lucky I guess ???

I'm going to get my hands on an iPhone 4 at some point, but I'm confused by all the networks tariffs at the moment so wait for the dust to settle come to some sort of decision. I have a mind just to buy one direct from Apple this time and keep my unlimited data tariff.

Cheers

Cris.

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#334252 - 19/06/2010 22:30 Re: iPhone Problems - Should I be worried? [Re: Cris]
andym
carpal tunnel

Registered: 17/01/2002
Posts: 3995
Loc: Manchester UK
Originally Posted By: Cris
I have a mind just to buy one direct from Apple this time and keep my unlimited data tariff.


Or move to Orange who still have unlimited data. How can paying £600 for a handset be the best option?
_________________________
Cheers,

Andy M

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#334261 - 20/06/2010 05:22 Re: iPhone Problems - Should I be worried? [Re: andym]
Cris
pooh-bah

Registered: 06/02/2002
Posts: 1904
Loc: Leeds, UK
Originally Posted By: andym
How can paying £600 for a handset be the best option?


Because I only pay £20 a month on o2 for the same minutes as their £40 tariff, plus unlimited data etc.... Which ever way you look at it the iPhone 4 will cost £750-850 so I may as well try and keep the best tariff I can.

Like I said I'm going to wait for the dust to settle. I see no point in swapping to Orange there is little/no cost advantage for me personally. Added to the fact I am totally happy with O2, their customer service is pretty amazing for a mobile operator.

Cheers

Cris.

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#334262 - 20/06/2010 05:43 Re: iPhone Problems - Should I be worried? [Re: andym]
tman
carpal tunnel

Registered: 24/12/2001
Posts: 5528
Originally Posted By: andym
Or move to Orange who still have unlimited data. How can paying £600 for a handset be the best option?

"Unlimited" with a fair usage of 750MB a month. I have the same for my Android phone on one of their Panther plans. Seems to be enough for what I need it to do anyway.

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#334263 - 20/06/2010 05:46 Re: iPhone Problems - Should I be worried? [Re: Cris]
tman
carpal tunnel

Registered: 24/12/2001
Posts: 5528
Originally Posted By: Cris
Added to the fact I am totally happy with O2, their customer service is pretty amazing for a mobile operator.

I would say wait what? O2? amazing customer service? but I'm with Orange and they've apparently got awful customer service yet I've had no problems with them at all. Vodafone is also fine for me as I've got an account with them for mobile data.

I guess every mobile operator in the UK has its share of bad customer service stories.

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#334264 - 20/06/2010 07:37 Re: iPhone Problems - Should I be worried? [Re: tman]
Cris
pooh-bah

Registered: 06/02/2002
Posts: 1904
Loc: Leeds, UK
I don't think I've ever had a massive problem with O2, most of the times I have rung its a person in the UK too. Email support has always been pretty good, even though that is off shore.

Their broadband support I'd say was almost 2nd to none I have tried. And I know a fair bit about broadband support wink

Cheers

Cris.

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#334265 - 20/06/2010 08:53 Re: iPhone Problems - Should I be worried? [Re: andym]
andy
carpal tunnel

Registered: 10/06/1999
Posts: 5914
Loc: Wivenhoe, Essex, UK
Originally Posted By: andym

How can paying £600 for a handset be the best option?

When it turns out that it is cheaper over 18 months than buying it on a contract
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#334271 - 20/06/2010 17:01 Re: iPhone Problems - Should I be worried? [Re: andy]
andym
carpal tunnel

Registered: 17/01/2002
Posts: 3995
Loc: Manchester UK
Originally Posted By: andy
Originally Posted By: andym

How can paying £600 for a handset be the best option?

When it turns out that it is cheaper over 18 months than buying it on a contract

For the sake of argument we use Cris as an example, he says his £20 a month contract is actually worth £40 compared to the new tariff. So that's £360 difference over next 18 months.

So the cost of the line rental for another 18 months @ £20 a month plus £600 for a new iPhone is £960. Take out a new contract at £40 a month and get a 32GB iPhone for £209 which works out at £929.

How is that cheaper?


Edited by andym (20/06/2010 17:03)
_________________________
Cheers,

Andy M

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#334274 - 20/06/2010 18:01 Re: iPhone Problems - Should I be worried? [Re: andym]
andy
carpal tunnel

Registered: 10/06/1999
Posts: 5914
Loc: Wivenhoe, Essex, UK
No, lets take me as an example and I'm the one making the claim for the tariffs I've looked at wink

I'm on O2 at the moment and have no urge to change network. I am on the £35pm tariff at the moment.

If I buy a new 32GB contract phone on the £35pm tariff it will cost me £279. Over the 18 month contract it will cost me £909

If I switch to their £15pm "Simplicity" tariff (which has the same benefits as the £35pm contract one) I then have to buy a contract free phone at £599. Over 18 months it will cost me £869 (and I only actually have to commit to the Simplicity tariff for 12 months).

I didn't claim that the iPhone was cheaper on non-contract for all tariffs and all networks. I said it was cheaper for some.

Throwing some number into Excel shows that for O2 it is only the £35pm->£15pm swap that makes the non-contract phone cheaper, for all the more expensive tariffs it is cheaper to go with the contract phone:

35->15 4% cheaper on non-contract
40->20 3% more expensive on non-contract
45->25 6% more expensive on non-contract
50->30 11% more expensive on non-contract
65->45 18% more expensive on non-contract
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#334275 - 20/06/2010 18:02 Re: iPhone Problems - Should I be worried? [Re: andym]
Cris
pooh-bah

Registered: 06/02/2002
Posts: 1904
Loc: Leeds, UK
Originally Posted By: andym

How is that cheaper?


Add the £120 that O2 will charge me to upgrade early next year and it's £51 cheaper.

I'm only upgrading as I want to ponce around with a shiny new iPhone, not much wrong with the one I have at the moment (well maybe there is nothing wrong with it!). I suspect I'll want to ponce around with next new one next June/July too.

I would also be free to swap to their £15 a month tariff if my usage changes, or use a foreign SIM in it if I wanted. I have my first wedding abroad booked so that is now a real possibility of saving me money.

There us only £30 difference in your example, for that I think at this point I'd rather the extra flexibility it gives me. Not sure yet. Not made my mind up.

Cheers

Cris.

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#334276 - 20/06/2010 18:10 Re: iPhone Problems - Should I be worried? [Re: andy]
andy
carpal tunnel

Registered: 10/06/1999
Posts: 5914
Loc: Wivenhoe, Essex, UK
Throwing some more numbers in Excel shows that Orange and Vodafone don't have this oddity. So it lookes like the only tariff with the odd case of the non-contract option being cheaper is the one I happen to want wink
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#334277 - 20/06/2010 18:11 Re: iPhone Problems - Should I be worried? [Re: Cris]
andym
carpal tunnel

Registered: 17/01/2002
Posts: 3995
Loc: Manchester UK
The crux of my argument was why spend so much in the beginning when the amount of money you save over such a long period is tiny? I just don't get it.
_________________________
Cheers,

Andy M

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#334278 - 20/06/2010 18:17 Re: iPhone Problems - Should I be worried? [Re: andym]
andy
carpal tunnel

Registered: 10/06/1999
Posts: 5914
Loc: Wivenhoe, Essex, UK
I also factor in that my laziness means that if I still with the contract I'll likely end up paying over the odds. Had I been pro-active enough to be paying attention I could have dropped down from my £35pm contract to the £15pm one in January (at the end of my initial 18 month contract) and saved myself another £100.

That won't happen next time, as I won't be on the contract.
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#334282 - 20/06/2010 18:43 Re: iPhone Problems - Should I be worried? [Re: andym]
Cris
pooh-bah

Registered: 06/02/2002
Posts: 1904
Loc: Leeds, UK
Originally Posted By: andym
The crux of my argument was why spend so much in the beginning when the amount of money you save over such a long period is tiny? I just don't get it.


That argument works the other way around.

Why tie yourself into a really long contract, when you could get the same thing with more flexibility built in for almost the same cost ???

It's all down to if you have the cash up front I suppose.

Andy has a good point, not many people realise they can shift down on the iPhone and save a packet. I did this myself in January (I think ???) and have saved a good deal. Say Tesco start a really nice Pay & Go tariff, I could just take that without any worries.

There will also be the added bonus of staying with the terms of my existing agreement, ie real unlimited data. Although looking at it I almost never get near the 500Mb a month allowed on the new basic tariff.

Either way all the networks (and Apple) know we really want these things and are well prepared to take our money. There are no cheap iPhone deals out there!

Cheers

Cris

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#334284 - 20/06/2010 19:49 Re: iPhone Problems - Should I be worried? [Re: Cris]
andym
carpal tunnel

Registered: 17/01/2002
Posts: 3995
Loc: Manchester UK
Originally Posted By: Cris
Originally Posted By: andym
The crux of my argument was why spend so much in the beginning when the amount of money you save over such a long period is tiny? I just don't get it.


That argument works the other way around.

Why tie yourself into a really long contract, when you could get the same thing with more flexibility built in for almost the same cost ???

Because I offset it against having to pay an unnecessarily large (IMO) amount of money upfront for the privilege of being more flexible when it's highly unlikely I'd ever need it to be any more than the contract I currently have is. Other than a couple of mid-contract tariff changes, I've never felt the need to change wholesale to another provider, nor get rid of my phone completely.

EDIT: For the record, I'm not saying people shouldn't buy unsubsidised handsets or that they're idiots for doing so. I'm just saying I don't understand why they would want to.


Edited by andym (20/06/2010 20:03)
_________________________
Cheers,

Andy M

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#334366 - 23/06/2010 11:40 Re: iPhone Problems - Should I be worried? [Re: andym]
drakino
carpal tunnel

Registered: 08/06/1999
Posts: 7868
http://www.engadget.com/2010/06/18/how-to-figure-out-the-best-value-iphone-4-contracts-in-the-uk/

Much simpler here in the US, where the carriers bend us over for the same monthly amount with postpaid accounts, subsidized phone or not.

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#334367 - 23/06/2010 11:57 Re: iPhone Problems - Should I be worried? [Re: drakino]
Cris
pooh-bah

Registered: 06/02/2002
Posts: 1904
Loc: Leeds, UK
Hmmmm Tesco Mobile have just released a much more affordable option. I may go for that, although I suspect getting hold of one from Tesco will be a fecking nightmare!!!

Cheers

Cris.

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