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#53488 - 02/01/2002 11:50 FK!!! SoniceBlue store has screwed me again!!!**
grgcombs addict Registered: 03/07/2001 Posts: 663 Loc: Dallas, TX	I purchased a 20 gig model with the tuner ... I was charged for both. Today ... the package arrives and it comes with only the tuner. Both were in stock at the time. I am freaking furious. I swear to God if they don't have a unit to ship out to me right freaking now I will drive to California and beat them to death with my shoe. Greg _________________________
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#53489 - 02/01/2002 11:54 Re: FK!!! SoniceBlue store has screwed me again!!!** [Re: grgcombs]
rob carpal tunnel Registered: 21/05/1999 Posts: 5335 Loc: Cambridge UK	They're in Oregon.
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#53490 - 02/01/2002 12:03 Re: FK!!! SoniceBlue store has screwed me again!!!** [Re: grgcombs]
jwtadmin enthusiast Registered: 05/09/2000 Posts: 210 Loc: Ipswich, MA	Hey that tuner may be worth more than the Empeg at this point _________________________ ___ John Turner "It's easier to ask for forgiveness than to ask for permission"
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#53491 - 02/01/2002 12:06 Re: FK!!! SoniceBlue store has screwed me again!!!** [Re: rob]
grgcombs addict Registered: 03/07/2001 Posts: 663 Loc: Dallas, TX	Now at least I have the right state to drive to ;-) I just got off the phone with a Keri Reno, she was very helpful. g _________________________
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#53492 - 02/01/2002 13:00 Re: FK!!! SoniceBlue store has screwed me again!!!** [Re: grgcombs]
drakino carpal tunnel Registered: 08/06/1999 Posts: 7868	I just got off the phone I've been trying to get ahold of them since the 26th to get 2 issues taken care of. The 60gb order I placed that is still not showing signs of shipping, and the missing rechargable batteries and headphones from my sisters Rio Volt that I gave her for Christmas. Be thankful their phone system let you stay on the line.
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#53493 - 02/01/2002 13:12 Customer Service Issues [Re: drakino]
grgcombs addict Registered: 03/07/2001 Posts: 663 Loc: Dallas, TX	Since my order had been shipped, at least partially, I called the warehouse in California that the product originated from. I guess I was lucky in that regard, since the problem originated there. It appears that your problem is with the eStore people, whom I were never able to contact. Greg _________________________
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#53494 - 02/01/2002 14:04 In similar situation [Re: grgcombs]
The_Optimizer journeyman Registered: 04/11/2001 Posts: 59 Loc: Texas	My order of two units + tuners, confirmed, supposedly shipped, and definately billed, appears to be lost, and I am unable to get through to support. Not Happy am I _________________________ [green]-Matt Pritchard[/green] Riocar 60gig S/N : 010102081
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#53495 - 02/01/2002 14:19 Re: In similar situation [Re: The_Optimizer]
CyberGlitch journeyman Registered: 04/10/2001 Posts: 99 Loc: VA, USA	WooT, my worries are over as I just got my 10gig model no more then 30 minutes ago. Ordered the day of the price drop whatever date that was. Now I get to wait till I get off work to make sure this darned thing works and make the wife happy after install. Sad to h ear you're having so much problems though. Hate to say it but maybe it was a good thing SB didn't go completly public with releasing these things. They are a company I would never realy enjoy doing any business with again. _________________________ Blue MK2 20 Gig #090000956 4796 Songs Available at all times.
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#53496 - 02/01/2002 18:28 Re: FK!!! SoniceBlue store has screwed me again!!!** [Re: grgcombs]
Liufeng member Registered: 14/09/1999 Posts: 149 Loc: Alaska	In reply to: I swear to God if they don't have a unit to ship out to me right freaking now I will drive to California and beat them to death with my shoe. I'm sure you're just kidding but this is one of the funniest things I've read on this board.. hahahaha Tom _________________________ Reg #2845: Mark 1 #00173, Mark 2 #119, Mark 2a
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#53497 - 02/01/2002 18:52 Re: FK!!! SoniceBlue store has screwed me again!!!** [Re: Liufeng]
tfabris carpal tunnel Registered: 20/12/1999 Posts: 31583 Loc: Seattle, WA	I'm sure you're just kidding but this is one of the funniest things I've read on this board.. What was funny was Rob's reply, correcting his destination state. _________________________ Tony Fabris
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