I have been watching my empeg's progress from the UK to British Columbia, Canada, and here's where its at currently:

"11 Aug 2000 13:09 Toronto Held customs-awaiting clearance instructions from receiver"

Me, as the receiver: "your instructions are to SEND THE DAMN PACKAGE!"

Now, knowing Canada Customs, they are writing me a LETTER or something outlining duty, exchange, etc., and lettermail from Toronto could be 4-8 days, not counting return.

Has anyone here contacted them DIRECTLY by phone? If so, can I just tell them the carrier name (TNT) and the tracking number (xxxx) and work out any arrangements via telephone?

Any ideas, anyone = thanks.

- -- ----- -- -
Queue # 57xx