Okay, I've got two problems in one image:


First the smaller [I believe] issue. The search bar has been changed to whatever that is. Anyone recognize it or know how to remove it?

Now a more worrying problem: the startup. As you can see, somehow there are dozens and dozens of HTML lines in the startup. What the heck is going on there? I've run AVG (since Norton, which is installed on this machine, never caught anything), and it removed all the viruses it could find.

The last problem is that every time the computer starts up, the system32 folder opens up again and again. From what I've read of this problem, it's most likely due to the lines in the registry caused be the previous problem. Am I right in that conclusion?

Anyway, I really need help on this. I spent 4 hours cleaning this person's computer (their son had 100 viruses on his computer that AVG found)., and I want to be able to sucessfully finish cleaning it. Thanks in advance.


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Matt