Never ever assume you have support on a product, even if this is a product your company makes

After alot of jumping through hoops I know that even though I can get the software for free we actually have to specifically purchase support, ie take it from one pocket and put it into the other.
Now that I am over the hump with this I can see the funny side, but it was quite frustrating earlier in the day.


Grammar question: Is the correct spelling "alot" or "a lot" when referring to many of an item?