I have just purchased a rio car version 1.02
and downloaded the instruction booklet in pdf format from the web.
I have installed emplode version 2.0 from empeg.com.
I am not able to get the emplode to be recognized by the computer.
I am running xphome, using the usb connection.
I have installed the rioxdrv driver, and when emplode looks for the device
it shows up as unknown player on usb.
When I select it to open it up it says "the operation completed successfully"
then nothing else is activated. can't go any further.
Under emplode help\about. it says under version "no unit connected"
and the same thing under serial. It naver gave me a chance to enter the serial.
Please help. Is there a support phone number that can be called, any help would
be greatly appreciated. By the way the player works great using the rca
connection and power adapter. I can only listen to the music that was already on it.