I am still having no luck at all connecting my empeg to jemplode. The software sees the player and starts connecting to it, but it stalls on 'retrieving playlist'. I have tried leaving it for hours (overnight) and nothing happens. It is not showing anything in the progress bar.

I am running player software 1.02. How do I install 1.03 using a Mac? I know I upgraded from 1.1 to 2 easily last time, but can't remember how (is it with jemplode?).

I know people have said find a PC to borrow and hook it up and things will clear up, but this is not an option. If it was, I wouldn't be trying to make this work with a Mac. To be honest, as cool as the empeg is, if I'd known the lack of Mac support from empeg/Rio was this bad and would be this long-lasting, I probably wouldn't have bothered. Oh, and my volume knob doesn't work any more - it just spins round. I took it off and just use the metal bit.