Thank you, that was a very thoughtful, well worded, and well-reasoned post.

I agree that the thing rebooting and track-deadlocking is a serious problem and it desperately needs to be corrected. You cited that as your primary problem with it, and I consider that a valid reason to return it.

I know I didn't pay money for the one I've got sitting here right now, but if I had, I would still hang onto it despite those bugs. Because I know those bugs will be fixed soon.

But that's just me, I can't expect everyone to share that optimism. The members of the general public don't know the Cambridge team personally like I do, and so aren't able to share my confidence that the bugs will be fixed. There is also the fact that people in general have little tolerance for products which have out-of-the-box bugs. So I completely understand that point of view and respect it.