it is Windows.... it says..."Rio Music Manager has encountered a problem and needs to close. We are sorry for the inconvenience." ans then "If you were in the middle of something, the information you were working on might be lost. Please tell Microsoft about this Problem. We have created an error report that you can send to us. We will treat this report as confidential and anonymous." and then..."the following files wil be included in this error report: C:\DOCUME~2\Owner\LOCALS~1\Temp\WER1281.tmp.dir00\appcompat.txt"