Using "Options" you should be able to select the physical route available in case emplode/J didn't detect the unit; then you can force it to look for the unit.
Yeah, I've forced it to look, but it doesn't find anything (with Emplode). With JEmplode it found the empeg, but when I selected it and pressed OK, nothing happened.

Is there anything I should press on the actual empeg itself? Can it be restarted somehow?

Sally