I've used that image that I sent you on 4 Centrals, 3 are mine and 1 is my dad's...I have upgraded already running machines and I've also initialized hard drives from scratch since I have removable drive caddies on my 3 machines. There shouldn't be any issues with the image...

If your parent's Central acts the same way that it did before my image was installed, it doesn't sound like the image is the issue...

You can always try to install the software from the original CD I sent you and see if that makes any difference....

Randy