I wanted to say THANK YOU to Hugo, Dave, and Andrew for all your help on this. We had a very interesting back and forth with this unit involving replacing the bolts and then replacing the IDE cable inside but after several weeks, the unit is back up and running with no problems like I had before. They even replaced my sorely damaged docking sled and I installed the unit myself. The only remaning problems involve my AMP and grounding and those will be ironed out this weekend. Dave and Andrew were EXCELLENT in their service and really helped me along while I constantly bothered them with the fixing. THANK YOU for your hard work. I really appreciate it.

Greg