Glad it's resolved. Their support is pretty dreadful, but I guess you get what you pay for.

I'm still dissatisfied with them as a web host, but haven't found anything better that gives me enough disk space. It appears you need to choose between cheap ($5-$10/mo) plans that are way oversold, or more expensive plans with lower limits on storage/disk usage that you can actually use (a few GB at most.)

I haven't seen anything approaching a middle ground in this regard, but as soon as I do, I'm jumping on it.