The easiest way to retrieve tracks off the player is to get the player working on Ethernet and then use Emplode or Jemplode to download them (right click on the tracks or folders and select Download).

Easiest way to get the player working on ethernet is to:
- Make sure it's in AC power mode.
- Plug one end of ethernet cable into player
- Plug other end of ethernet cable into computer or an ethernet hub connected to the computer.
- Configure computer to be on the same subnet as the player. For example if the player is on 123.123.123.1 then set your computer ethernet settings to be on 123.123.123.2 with a 255.255.255.0 netmask. Emplode should see it now if you type in the exact player address into Emplode's connection dialog box.

At that point you can download your tracks off the player at 10baseT ethernet speeds directly, or, you can use Emplode to reconfigure the player to use DHCP and then set your computer back to DHCP as well, and now both of them will work correctly on your LAN again. Then reboot them both and connect with Emplode normally and do your download that way.