I wasn't complaining, actually, merely stating what probably happened. I only have trouble with the shape about 1% of the time. I find its shape to be one of the best things about Tivo. I think it was beautifully designed and has exactly the right buttons on it. You don't need more buttons on a remote.

The only thing I don't like about it is that it doesn't have as many learning functions as I'd like. It simply controls television sets and I can't turn my receiver on and off. How many people adjust Tivo's volume instead of their television's or their receiver's? I sure don't.