Hugo,

Thanks for the prompt response - do you guys never sleep?

I didn't mean my post to be aggressive at all, apologies if it sounded that way, I had just got off the phone with my (irate) girlfriend .

To be honest, she's not a experienced user of the empeg, and when she did pluck up the courage (she's a bit of a technophobe ) It 'all went wrong' (her words, not mine!).

The problem is that, my MP3's are not normalised, so you find that you often change volume 'on the fly', which was what had caused it to go bannanas. The fact that it happened twice (in the same trip) just makes my girlfriend think that she's jinxed....

I really was just interested in whether you had managed to narrow down the cause at all or if other things had overtaken it in priority.

The last thing I want is to sound like I'm having a pop at you guys, I still think that the empeg is the best thing since sliced bread and the level of support is *still* fantastic.

Thanks again for the update.

Perhaps there is something else that we can do to help?

Cheers,

Paul.

Paul Haigh, 6GB, Blue
Reg: 4120 - Serial 00254