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Repairs: Repairs

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#73427 - 20/02/2002 11:19 Help -No Harddrive Found - Please Contact Support
Cris
pooh-bah

Registered: 06/02/2002
Posts: 1904
Loc: Leeds, UK
I am getting this when I plug in my brand new 2nd Empeg (I got it for my mate). Sounds bad eh ??? Has the harddrive cable come out ??? Will it need a visit back to cambridge?

Cheers Cris.

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#73428 - 20/02/2002 11:29 Re: Help -No Harddrive Found - Please Contact Support [Re: Cris]
David
addict

Registered: 05/05/2000
Posts: 623
Loc: Cambridge
You probably have a faulty drive cable. email [email protected]

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#73429 - 20/02/2002 11:53 Re: Help -No Harddrive Found - Please Contact Support [Re: Cris]
Nic
stranger

Registered: 31/12/2001
Posts: 38
Loc: Marlow, UK
I get that periodically. Bizarrely it seems to reliably go away if I flash a new kernel.

I've had the problem 3 times so far.

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#73430 - 20/02/2002 12:14 Re: Help -No Harddrive Found - Please Contact Support [Re: Nic]
Cris
pooh-bah

Registered: 06/02/2002
Posts: 1904
Loc: Leeds, UK
Tried to re-flash but still the same ??? Oh well looks like it is going on another trip, back to empeg.

Cris

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#73431 - 20/02/2002 12:30 Re: Help -No Harddrive Found - Please Contact Support [Re: Cris]
SE_Sport_Driver
carpal tunnel

Registered: 05/01/2001
Posts: 4903
Loc: Detroit, MI USA
Cristian, the repair is something that you will probably be able to do yourself in less than 30 minutes (if you've never opened your player before) and in as little at 10 minutes if you have.

See the Drive Upgrade Guide at RioCar.org for photos of the inside of the player and directions on how to open it up. Don't do anything until support tells you to, but reading it will help familiarize yourself.
_________________________
Brad B.

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#73432 - 20/02/2002 12:31 Re: Help -No Harddrive Found - Please Contact Support [Re: Cris]
tfabris
carpal tunnel

Registered: 20/12/1999
Posts: 31583
Loc: Seattle, WA
It may not need to take the trip. David might just send you the cable and let you install it yourself (if that's the sort of thing you're able to do).
_________________________
Tony Fabris

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#73433 - 20/02/2002 12:38 Re: Help -No Harddrive Found - Please Contact Support [Re: tfabris]
Cris
pooh-bah

Registered: 06/02/2002
Posts: 1904
Loc: Leeds, UK
I have no probs doing it myself. It is my mates really. He took one look at mine and put an order in for his own at carplayer.com. Just his luck to get a duff one.

i have sent an e-mail to support, I have noticed that the new unit does rattle a little more than my own unit, prehaps the cable has just come off ????

I'll just wait for support to get back to me, gives him more time to get his album collection onto his PC though ;-)

Cris.

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#73434 - 20/02/2002 12:42 Re: Help -No Harddrive Found - Please Contact Support [Re: Cris]
SE_Sport_Driver
carpal tunnel

Registered: 05/01/2001
Posts: 4903
Loc: Detroit, MI USA
The rattle is most likely due to the make of the drives. Some brands make more noise than others...
_________________________
Brad B.

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