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#30305 - 30/04/2001 07:13 I give up. :(
ChrisD
stranger

Registered: 10/08/2000
Posts: 41
Loc: NYC and McLean, VA
*grumble*

As much as I love my empeg, I can't deal with it anymore. A few posts, one (unsuccessful) return for repairs later and I've just come to the conclusion that it's priced a bit too high FWIW. Popping when I turn it off, hanging boot sequences, skipping and other erratic behavior when cold and hot..

Anyway, what my question to the forum is, who should I talk to about this now? Empeg? SonicBlue? Am I even going to be able to return it or should I just be attempting to sell it now.. It's still within warranty. Anyway, any help would be appreciated. I'll miss mp3s in my car. :(


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#30306 - 30/04/2001 08:16 Re: I give up. :( [Re: ChrisD]
mtempsch
pooh-bah

Registered: 02/06/2000
Posts: 1996
Loc: Gothenburg, Sweden
Well, it's definately not normal behaviour - and since it's still in
warranty - I'd have empeg (assuming they're still the ones doing the
warranty work for units where you live (might have changed for the US))
have another go at it.

Definately talk to the guys at empeg!

/Michael

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/Michael

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#30307 - 30/04/2001 08:46 Re: I give up. :( [Re: ChrisD]
tfabris
carpal tunnel

Registered: 20/12/1999
Posts: 31578
Loc: Seattle, WA
Anyway, what my question to the forum is, who should I talk to about this now? Empeg? SonicBlue?

Contact information can be found here.

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Tony Fabris
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Tony Fabris

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#30308 - 30/04/2001 10:01 I never give up [Re: ChrisD]
Alan
member

Registered: 06/05/2000
Posts: 142
Loc: Cedar Grove , IN
Warranty only covers the player and sled I imagine. They've checked the player, what does that leave??? (If it was installed correctly)

In the time it takes to write this post I'd have found and more than likely fixed the problem. OK, parts on order worst case:)

You could probably have returned it in the first 30 days, now you'll take a big loss selling it. You've depreciated it $500.

AL



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#30309 - 30/04/2001 10:37 Re: I give up. :( [Re: ChrisD]
rob
carpal tunnel

Registered: 21/05/1999
Posts: 5335
Loc: Cambridge UK
We're swapping this player for a new unit. I strongly suspect install problems - this will prove it one way or the other. I know this isn't a generic S2000 install problem because our US demo car is an S2000!

Chris - did you get this professionally installed?

Rob





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#30310 - 30/04/2001 10:45 Re: I give up. :( [Re: rob]
tfabris
carpal tunnel

Registered: 20/12/1999
Posts: 31578
Loc: Seattle, WA
Chris - did you get this professionally installed?

If you click on ChrisD's name and hit "show all user's posts", you'll see his comments about the installation. There were a few people working on it. I think there's even a photo gallery documenting what they did.

Chris, when you get the replacement unit, make sure to put in the new sled, too. Don't just plug the Empeg into the old sled, install the new sled. The problems you've described sound like wiring issues, and installing the new sled is the first step in eliminating the problems.

___________
Tony Fabris
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Tony Fabris

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