My label, also, is cut. he label is being affixed too tightly. There is no slack in t the fact that the top plate of the unit can jiggle a little bit in place, and so when it jiggles "away from" the sticker, it causes it to tear.

I'm determining this by pushing the top plate TOWARDS the sticker at which point it seems "solid", and then moving the top plate away and revealing the gap in teh sticker.

Do you want the unit back or do you want to just note that teh first units (before this is corrected) may have this problem.?