Good point about going with a phone company who is already established. I have worked with Nortel and Lucent switches and always found them to be quite easy to administer. Taking the budget into consideration, our size, and predicted growth, I believe we will be sticking to under 50 extensions and no more than 12 outside lines. Which, as far as I've seen, is most certainly on the small side for a Nortel or Lucent switch, and therefore overkill for our application.