I've checked, and there is indeed a potential problem with connection to the server from Australia/NZ (also korea, russia, and a few other places), following a number of ddos and hack attacks. There was a group of script kiddies in Sydney who persistently tried to hack it, and as a result much of australia was put in a geographical IP block. ICMP (ie ping requests) has been turned off due to the ddos attacks, and no connection from russia or korea is accepted at all since they're always hack attempts!

Anyway, the server owners have been asked to look into the block to down under, and much of it should be removed soon.

Sorry about this, to anyone who lives in kangarooland and wants a tuner. I wasn't aware of the blocking, although I knew about the cracking attempts. My only suggestion as a temporary workaround is to try connecting via a non-australian/nz proxy, or via a web anonymiser service.

pca
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Experience is what you get just after it would have helped...