hi tony!! many thanks for the explanation on where to find the MSI file. however, i stumbled upon another problem: i installed the v2 setup and it works fine, except that it shows the i have an "unknown player on USB" connected (image attached). i am using a mark 1 empeg car (s/n: 00022) and windows xp sp2. the empeg works fine, music, radio and so on, but i need to upgrade the firmware, which i don't know what version is installed, and i need to reprogram the radio stations too. i got this unit from my brother in law who lives in the US. any help you could provide would be highly appreciated. thanks in advance!!