Tony,

Yes, I mean the right-hand button of the 4 button cluster on the faceplate. Not the knob button.

Excellent suggestions. Here are the results:

1. The player seems to function normally using the remote. Specifically, the right button scrolls right through menus and advances to the next track, as it should.

2. I have verified that the problem is independent of the running playlist or shuffle mode. It also doesn't matter which track is currently playing.

Good tests, thanks.

Jim