Everytime I've been forced to shop there I've overheard the sales staff give out dangerous advice.

Good advice, but to be fair, our Maplins in Leeds has the one middle to old guy, who used to be a television engineer, who will take endless trouble to listen and make sure that you get the right thing. He is quite capable of selling you something half the price of what you went in to buy. I always hover around behind the displays and nip in quick when he is free.

Same as going to B & Q, who positively recruit those older guys who know how to do every DIY task in the universe.