My karma is dead. After powering it on it just stays at the rio karma starting screen. It also clicks constantly and beeps about every 10 seconds.

I called the support line. Very fast answer by the way zero hold time. He had me try to reset the player by pressing the reset and menu while turning on the player. When trying that the player would not come on. We also tried to re-flash the firmware. The player will go into recovery mode but it is not detected by the karma flash utility.

Now I am waiting for rio to call me back. He said it would take 24 to 48 hours for them to call.