Weren't you the one who had to reinstall windows to insall RMM and the like?

Yeah that was me, but RMM wasn't the first app to act funky around that particular time. There was something corrupt either in my Windows installation or one of my programs... RMM was the only one that complained about a specific DLL, but I had one or two other apps/utils that either weren't working right or wouldn't install at all. So I can't really blame RMM for those problems, and since nobody else has had them, all evidence points to something that was goofy on my PC.

Nevertheless, allow me to amend my statement to say "RMM worked flawlessly after I reinstalled Windows and exorcised the demons from my computer."