Speaking about corporate culture, it's likely that the real people in charge like the way things are running -- from their perspective. It's far easier (for a customer facing person) to recover from a bad deliverable than a late one, and it's much cheaper to just barely enough to get by than it is to do it right the first time. (It can take =years= for the kharmic boomerang to come back.)

I recently went through a similar situation, and it even looked like the president/CEO/owner was acknowledging that significant change was needed. In the end, all of the people who were brought in to "make things better" were fired or demoted into positions obviously below their experience. There were enough people throughout the company that liked things the way they were, including the owner, and there it was.

Tony, I hope it works out for you, but if you're going to rock the boat that much, please be prepared for the possibility that you'll be knocked overboard at some point in the future.

--Nathan