I'm not sure if maybe I'm misunderstanding this, but I'm returning my empeg to be repaired, and there is a 100 dollar fee on this invoice they faxed me, with the only information regarding it under 'value for customs': 100 bucks. Does this mean I'm supposed to cover the shipping and customs charges? Maybe this is normal practice elsewhere, but because of the distance or whatever, maybe it just seems... a bit much. I'm not quite sure what it means.. has anyone in the US returned their player? Would you be willing to explain this to me?