Yes I've read the faq, and it's not helping me with this problem. My PC is seeing the riocar and when I add songs and try to sync it, it says the connection was either cancelled by the remote host or that it's connection was failed. Now I just got this "Synchronize failed while writing player configuration. An operation was attempted on something that is not a socket. (error 0X80072736) I just got this today and took the songs the previous owner had off, I don't have the USB or Serial cable, but I ordered the serial and it should come in sometime this weekend. Is there anything I can do to get the connection to stay? I'm running through a router and into a hub to the riocar. I tried to do just one song, and it synced and when I empeg came back up it showed the song on the player, but the player doesn't seem to have the song, all the player is doing is showing Plays:0, [-/-] s and the time.