Quote:
and did you load the proper USB drivers?


Assuming that you did, you should also check that the empeg was correctly recognised by your OS. For example, on Windows XP, go to Control Panel / System (if you're not in Classic View, it's under Performance and Maintenance).

On the Hardware tab, click on Device Manager. Scroll down to the bottom and open the Universal Serial Bus controllers item. There should be an entry labelled "SONICblue Rio Car". If not, you don't have the USB driver installed correctly.

You'll need to have the empeg plugged in and turned on for this first.
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-- roger