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When I first heard no arrival, My first thought was "glad it was FEDEX, somebody had to sign". Was dismayed when checking the tracking it showed sig. not reqd.

We had this problem with FedEx in the past. My question to them was what the hell they meant by "no signature required" when I was certainly expecting a signature for an insured courier delivered package. There are two possible answers - either you instructed them not to collect a signature, or the recipient has a waiver on file with FedEx to leave goods at their address without a signature. If the former, it's your problem. If the latter it is definitely the recipient's problem - they would have gone to some effort to instruct FedEx to override their usual procedures, and FedEx can provide you (the shipper) with a copy of that waiver.

If neither you nor the recipient requested delivery with no signature required, FedEx screwed up and you should be able to recover the value of the goods from them (or less if you specified the wrong value on the shipping bill). Although this is a grey area, it is likely that the insurance claim would be your responsibility.

Rob