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Not every model is available through every channel, which would effect the discount at various points.

To further confuse matters, there's now some kind of "kit" that includes the top-of-the-line X41 Tablet, Microsoft One Note, and some kind of sleeve that you can put the computer in. The price for the kit, sold under the "express" label, is about $2000 -- fully $250 less than the same laptop, by itself, sold under the "normal" label. But wait... I clicked the "options" button, where you might normally tweak things, like buying an extended warranty, but it didn't work; however, it would happily add the kit to my shopping cart.

So, I decided to call them up. The main 800-number guy said "oh, you're educational / government, so you need to call this other number." Fine. The guy answering that line said "I'm new here, so I'll forward you to the rep. for Texas." Then, an answering machine. Who knew that buying a laptop from IBM/Lenovo was so difficult?