Empeg won't install your own drive for you. The Empeg Store has drive upgrades online already, but they are for drives you purchase from Empeg. The idea is you ship them your Empeg as-is, all by itself, and it comes back with more capacity magically added.

There is a very good reason for this. It's so they can give you their full warranty on both the drive and the installation. If you sent them a defective drive (which was faulty from the manufacturer, i.e., not your fault or Empeg's fault), there would be no way for Empeg to prove to you that they didn't harm the drive. And it's likely that, if you're sending them the drive, you probably had no easy way of testing its reliablility before you sent it to them, so no one would really know how/when the drive went south and everyone could be pointing fingers.

All in all, it's best to have Empeg supply both the drive and the installation, so that you can be sure the job is done right, and there is only one party responsible for anything that goes wrong.

But with that said, it is possible to upgrade the drive yourself if you're willing to take the chance of voiding the warranty and ruining your $1500.00 player. I have a FAQ file ready to go online which details the procedure. I'm waiting on two things before I post it: Mike's newest disk formatter upgrade utilities, and Rob's e-mail template describing how to properly remove the Mk2 player lid. (Nudge, nudge, Mike and Rob).

In fact, my explanation about why Empeg won't install your own drives for you sounds pretty good, I think I'll add that to the FAQ.

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Tony Fabris