This player was bought just over a year ago. Here in the Netherlands the warranty starts at the date of purchase - not the date of manufacturing. Furthermore 'moral responsibility' here means that they have the decency to answer emails addressed to their customer support, I can live with an answer in which they state that the player is no longer under warranty or no longer officially supported, but to blatantly ignore any follow-ups to the emails (for about two weeks) is not the way to treat your customers - at least in my opinion. If your opinion differs in that matter than I respect that.

Jeroen