Ouch, sorry to hear that...You should have seen the way my player showed up at my place after my initial shipment...the box was all crushed in and the facia was broken off on one side...I was so amazed to find that it still worked just fine tho...truly a testament to the fine engineering of the electronics..."takes a lickin' and keeps on playin'....

Technoweenie
12 GB Blue / Red MK2