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Do you have RDP access? I've used Remote Desktop from an XP machine and it worked ok, although it does lock the server's screen so it's no good for demonstrating things to a user.

Yes.. we have control over the router at this particular site. I can also VNC to an XP machine there or alternatively use RDP to get onto a Server2003 box.

Are there any special steps involved in enabling Remote Desktop within Vista?

Incidentally, I sometimes use Remote Desktop in /console mode (mstsc /console) to work on the live console on Server 2003 machines.